Program Manager • Mid-Level

Who you are

You have a strong background in logistics and program management, with a focus on customer satisfaction and process efficiency. Your ability to collaborate with cross-functional teams is essential, as you will lead initiatives that enhance logistics operations. You are process-minded and have a keen eye for detail, ensuring that all operations align with the company's strategic goals. You possess excellent communication skills, enabling you to influence and inspire your team towards achieving excellence in logistics execution.

You are customer-focused and understand the importance of delivering superior service. Your experience in developing and executing Standard Operating Procedures (SOPs) will be crucial in supporting various business segments within the Americas transportation network. You thrive in environments that require flexibility and adaptability, and you are passionate about continuous improvement in logistics processes.

Desirable

Experience in managing logistics projects and programs is a plus, as is familiarity with peak season planning and new product introductions. You are proactive in identifying opportunities for process enhancements and have a track record of implementing successful logistics strategies.

What you'll do

In this role, you will oversee the collaboration with internal partners to manage outbound logistics operations effectively. You will identify and manage designated logistics projects aimed at improving overall execution and customer satisfaction. Your responsibilities will include developing and executing SOPs that support the transportation network across various business segments. You will work closely with suppliers to plan for key events, ensuring that logistics operations are seamless during peak seasons and new product launches.

You will lead initiatives focused on customer delight, process excellence, cost leadership, and continuous improvement. Your strong business acumen will help you navigate complex logistics challenges and drive strategic initiatives that align with the company's goals. You will be responsible for fostering an energetic environment that encourages teamwork and innovation, ultimately delivering excellence in logistics operations.

What we offer

Apple offers a collaborative work environment where you can make a significant impact on logistics operations. You will have the opportunity to work with a talented team dedicated to improving customer satisfaction through efficient logistics processes. The company values diversity and inclusion, providing a supportive atmosphere for all employees. You will be part of a culture that encourages professional growth and development, allowing you to advance your career in logistics management.

Join us at Apple, where your contributions will help shape the future of logistics operations and enhance the customer experience. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.