Support Engineer • Mid-Level

Who you are

You have a Bachelor's degree and experience in providing technical support for SAP systems — you understand how enterprise systems connect various business functions and can navigate complex environments. Your ability to partner with engineering teams and multi-functional departments ensures project success and system optimization. You thrive in collaborative settings, bringing together diverse perspectives to enhance system performance and integration across business units.

You are detail-oriented and possess strong analytical skills — you can capture requirements effectively and plan timelines to meet project goals. Your experience in maintaining systems that connect Finance, Procurement, Sales, and Operations allows you to contribute meaningfully to Apple's global operations. You are adaptable and can influence partners in dynamic environments, ensuring that all stakeholders are aligned and informed throughout the project lifecycle.

Desirable

Experience with project management methodologies is a plus, as it will help you in supervising progress and ensuring timely delivery of projects. Familiarity with Apple's products and services will enhance your ability to provide relevant support and insights to the team.

What you'll do

As an SAP Support Specialist at Apple, you will play a crucial role in the Information Systems & Technology (IS&T) organization. You will provide technical support for SAP systems that power Apple's global operations, ensuring that these systems run efficiently and effectively. Your responsibilities will include partnering with engineering teams and multi-functional departments to capture project requirements and plan timelines. You will supervise project progress and collaborate closely with various stakeholders to ensure that projects are delivered on time and meet the required standards.

You will contribute to the optimization and integration of enterprise systems across business units, helping to maintain the systems that connect Finance, Procurement, Sales, and Operations. Your insights will be invaluable in enhancing the performance of these systems, allowing Apple to maintain its position as a leader in the industry. You will also have the opportunity to work on exciting projects that leverage SAP to support customer ordering, fulfillment, and service of Apple products.

What we offer

Apple offers a dynamic work environment where individual imaginations come together to create innovative products and services. You will be part of a diverse team that values collaboration and creativity, allowing you to contribute to projects that enrich the lives of millions of customers. We encourage you to apply even if your experience doesn't match every requirement — your unique perspective could be the key to our success. Join us and help us leave the world better than we found it.