About Aspire
The influencer marketing platform for brands and creators
Key Highlights
- 900+ customers including Care/of and Yankee Candle
- Acquired CommerceUp in 2023 to enhance eCommerce capabilities
- $27.3 million raised in funding
- Headquartered in Govalle, Austin, TX
Aspire is a leading influencer marketing platform headquartered in Govalle, Austin, TX, that connects brands with over 900 influencers, including notable clients like Care/of and Yankee Candle. With $27.3 million in funding, Aspire aims to streamline campaign management and analytics, helping brands...
🎁 Benefits
Aspire offers comprehensive benefits including 90% coverage for health, dental, and vision, unlimited paid time off, flexible schedules, a work-from-h...
🌟 Culture
Aspire fosters a culture focused on efficiency and innovation in influencer marketing, enabling teams to optimize their strategies and make data-drive...
Overview
Aspire is hiring an Onboarding Analyst (Chinese Speaking) to empower customers throughout their journey. You'll work in a dynamic fintech environment in Gurugram, India. This position is ideal for entry-level candidates passionate about entrepreneurship.
Job Description
Who you are
You are a detail-oriented individual with a passion for customer service and a strong desire to help others succeed. You possess excellent communication skills, particularly in Chinese, which allows you to connect with a diverse range of clients. You thrive in a fast-paced environment and are eager to learn about the fintech industry. Your ability to adapt and problem-solve will be key in ensuring a smooth onboarding experience for customers.
What you'll do
As an Onboarding Analyst, you will be responsible for guiding new customers through the onboarding process, ensuring they understand how to utilize Aspire's financial operating system effectively. You will collaborate with various teams to address customer inquiries and provide tailored support. Your role will involve gathering feedback from customers to improve the onboarding experience continuously. You will also assist in creating training materials and resources to help customers maximize their use of Aspire's products.
What we offer
At Aspire, you will join a vibrant team of innovators and entrepreneurs dedicated to transforming business finance. We provide a supportive work environment that encourages professional growth and development. You will have the opportunity to work with industry leaders and gain valuable insights into the fintech landscape. We believe in empowering our employees and fostering a culture of collaboration and creativity.
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