Product Manager • Senior

Who you are

You have extensive experience in product management, particularly in AI and conversational interfaces — you've successfully led product initiatives from conception to launch, ensuring alignment with user needs and business goals. Your background in machine learning allows you to understand the technical aspects of AI-driven products, enabling you to communicate effectively with engineering teams.

You possess a strong strategic mindset, capable of defining and executing product roadmaps that drive innovation and user engagement — your ability to analyze market trends and user feedback helps you prioritize features that deliver maximum value. You are also adept at fostering collaboration across cross-functional teams, ensuring that all stakeholders are aligned and informed throughout the product lifecycle.

Your passion for creating user-centric products shines through in your work — you understand the importance of empathy in product design and strive to create experiences that resonate with users, especially in high-stress situations like insurance claims processing. You are comfortable with ambiguity and thrive in dynamic environments where you can leverage your problem-solving skills to navigate challenges.

Desirable

Experience with large-scale machine learning models and their application in real-world scenarios is a plus — familiarity with LLMs and conversational AI technologies will set you apart. A background in the insurance industry or similar sectors can provide valuable insights into user needs and operational challenges.

What you'll do

As the Principal Product Manager at Assured, you will drive the AI product vision, defining and executing the roadmap for LLM-powered products and conversational AI experiences — your leadership will be crucial in transforming how users engage with our platform. You will own the full product lifecycle, from ideation through launch, ensuring that products meet user needs and business objectives.

You will collaborate closely with engineering, design, and data science teams to develop innovative solutions that simplify complex systems — your role will involve conducting user research, analyzing data, and iterating on product features based on user feedback. You will also be responsible for defining success metrics and tracking product performance to inform future iterations.

In addition to product development, you will play a key role in stakeholder management, communicating product vision and updates to executives and other stakeholders — your ability to articulate complex ideas clearly will be essential in gaining buy-in and support for your initiatives. You will also mentor junior product managers, sharing your expertise and fostering a culture of continuous learning within the team.

What we offer

At Assured, you will be part of a mission-driven team focused on modernizing the insurance industry — we offer a collaborative and inclusive work environment where your contributions will have a direct impact on our success. You will have the opportunity to work on cutting-edge AI technologies and shape the future of insurance claims processing. We provide competitive compensation and benefits, along with opportunities for professional growth and development.