Keyholder • Entry-Level

Who you are

You are a customer-focused individual who thrives in a retail environment, eager to create memorable experiences for every traveler who walks through the door. You embody the brand standards and core values of Away, consistently delivering best-in-class service to every customer. Your passion for travel and community connection drives you to foster relationships with customers, ensuring they feel valued and understood.

You have a flexible schedule and are willing to work evenings, weekends, and holidays to meet the needs of the business. Your ability to adapt to various situations and provide personalized service makes you an ideal fit for the Keyholder role. You understand the importance of operational excellence and are committed to maintaining high standards in every aspect of your work.

What you'll do

As a Keyholder, you will be responsible for creating a transformative experience for each customer who visits the store. You will engage with customers through product education and exceptional service, helping them find the perfect travel essentials for their journeys. Your role will involve building connections with customers, expanding their love for travel, and driving community engagement.

You will take ownership of the offline touchpoint for the brand, ensuring that every interaction reflects Away's commitment to quality and customer satisfaction. You will work closely with your team to maintain store operations, uphold brand standards, and contribute to a positive work environment. Your efforts will help foster a stronger Away community, making travel more seamless for everyone.

What we offer

Away is committed to creating a supportive and inclusive work environment. We believe in the power of travel to enrich lives and are dedicated to providing our employees with the tools and resources they need to succeed. Join us in our mission to make travel better for everyone, and be part of a team that values innovation, collaboration, and community.