Better

About Better

Simplifying homeownership through technology and innovation

🏢 Finance👥 5K-10K📅 Founded 2014📍 New York, New York, United States

Key Highlights

  • Headquartered in New York City with 5K-10K employees
  • Over 1 million customers served since inception
  • $900 million raised from investors including Goldman Sachs
  • Valued at approximately $7 billion

Better, founded in 2016 and headquartered in New York City, is a digital-first homeownership company that offers a comprehensive suite of services including mortgage, real estate, title, and homeowners insurance. With over 1 million customers, Better has raised $900 million in funding from investors...

🎁 Benefits

Better offers competitive salaries, equity options, unlimited PTO, remote work flexibility, and a comprehensive parental leave policy. Employees also ...

🌟 Culture

Better fosters a culture of inclusivity and diversity, encouraging employees to bring their unique backgrounds to the table. The company emphasizes cu...

Job Description

Better is the first AI-native mortgage and home equity finance company, revolutionizing one of the largest financial markets in the world. We make home finance radically more transparent; using AI and proprietary technology to eliminate friction from the mortgage process through our industry-leading AI platform, Tinman®, and the first voice-based AI mortgage assistant, Betsy™. Our mission is simple: make homeownership cheaper, faster and more accessible by transforming how people buy and finance homes. 

The facts that speak for themselves: 

- We’ve funded over $110 billion in loans (more than any other fintech in the US!)   
- Raised over $1.2 billion in equity capital to modernize the $15 trillion mortgage industry 
- Better’s propriety AI platform makes us an award-winning lender:  
Fintech Breakthrough Award 2025: Best Lending Innovation 
Yahoo! Finance (Jan 2025): Best Mortgage Lender for First-Time Homebuyers – Best for quick approval 
Yahoo! Finance (2025): Best Online Mortgage Lender 
Money Magazine (2025): Best for fast closing 
Forbes (2023): Best Online Mortgage Lender 

We’re building the future of home finance—and we’re looking for smart, driven, ambitious innovators who are ready to tackle the most impactful work of their careers. 

As part of the Underwriting Services team, your main job is to check mortgage applications to make sure everything is filled out correctly and nothing is missing. You will look at financial documents like income, Asset statements, Purchase contract and credit reports, and enter the information into the system. If anything is missing or unclear, you will contact the appropriate stakeholder to get it fixed. Your strong attention to detail, good judgment, and focus on customer service will help support our goal of making homeownership possible for more people.

Key Responsibilities:

·       Review and Evaluate Applications:
 Check initial mortgage applications to make sure all the necessary information is filled out correctly and completely.
·       Verify Documents: 
Confirm that the applicant's credit reports, income proof (like pay stubs or tax returns), bank statements, and purchase agreements are correct and match the application.
·       Data Entry: 
Carefully enter information from mortgage documents into the company’s systems and underwriting tools, making sure all data is accurate and up to date.
·       Use Company Tools:
 Upload and organize the correct documents in the company’s internal systems and portal used for the underwriting process.
·       Follow Guidelines:
 Ensure all application review work follows company policies, underwriting rules, and legal regulations in the mortgage industry.
·       Communicate with Stakeholders: 
Work closely with applicants and Mortgage Ops team and other team members to ask for missing documents, explain decisions, and give updates on the application status.
·       Keep Records: 
Maintain clear and accurate records of what documents were approved or rejected, the reasons why, and what additional information is needed.
·       Stay Informed:
 Keep yourself updated on any new industry practices, rule changes, or underwriting trends to do the job better.
·       Help Improve the Process:
 Share your feedback and ideas to make the application review process faster, more efficient, and better for the customer.
 
Qualifications:
      MBA or a related field is typically required.
      Minimum 0-1 years' experience in US mortgage Pre-Underwriting (Freshers are eligible).
      Strong analytical skills with the ability to evaluate complex financial documents.
      Knowledge of US mortgage industry regulations,primarily conventional loan programs.
      Excellent communication and interpersonal skills.
      Attention to detail and the ability to work independently.

Interested in this role?

Apply now or save it for later. Get alerts for similar jobs at Better.