Services Delivery Engineer • Senior

Who you are

You have a strong background in services delivery, ideally with experience in data security, compliance, and privacy solutions. You possess excellent problem-solving skills and can exercise independent judgment with little or no oversight. Your ability to communicate effectively with clients and team members is crucial in ensuring successful project outcomes.

You thrive in a collaborative environment and are passionate about leveraging technology to drive business innovation. Your experience in working with diverse teams across different regions, particularly in Europe and the Middle East, has equipped you with a global perspective on customer needs and expectations.

What you'll do

As a Senior Services Delivery Engineer at BigID, you will play a pivotal role in the successful setup, integration, and deployment of our solutions for clients. You will work closely with customers to understand their specific requirements and ensure that our services meet their needs effectively. Your responsibilities will include managing the delivery process, coordinating with internal teams, and providing ongoing support to clients.

You will also be involved in troubleshooting and resolving any issues that arise during the implementation phase, ensuring that projects are completed on time and to the highest standards. Your ability to build strong relationships with clients will be essential in fostering trust and ensuring customer satisfaction.

What we offer

At BigID, we are committed to creating a culture of inclusion and equality where innovation and growth thrive. You will have the opportunity to work with some of the most talented people in the industry, contributing to cutting-edge solutions in data management and security. We offer a competitive compensation package and a supportive work environment that values collaboration and diversity.