Content Manager • Mid-Level

Who you are

You have a strong background in content creation and marketing, with a focus on B2B strategies — your experience has equipped you with the ability to craft compelling narratives that resonate with merchant partners. You understand the importance of data-driven decision-making and can leverage analytics to inform your content strategies. Your collaborative spirit allows you to work effectively with cross-functional teams, including marketing, analytics, and sales, to ensure alignment and maximize impact. You are a creative thinker who can transform complex product features into relatable and engaging content that drives awareness and conversion. You thrive in a fast-paced environment and are comfortable managing multiple projects simultaneously, ensuring that all content aligns with the overall marketing strategy. You are passionate about the financial technology space and are eager to contribute to a mission-driven company like Block.

What you'll do

In this role, you will own the development and refinement of the commerce sales pitch system, continuously enhancing it with compelling data and narratives that align with funnel goals. You will create scalable awareness-driving materials as well as high-impact conversion and retention content that supports the sales teams at every stage of the funnel. Collaborating closely with marketing, analytics, and sales stakeholders, you will ensure that all content is relevant and impactful for our merchant partners. You will also analyze the performance of your content initiatives, using insights to iterate and improve future campaigns. Your storytelling skills will be crucial in bringing to life the value of our retail payments and marketing solutions, helping to attract, engage, convert, and retain our partners. You will play a key role in shaping the narrative around Cash App Commerce, ensuring that our messaging is clear, compelling, and aligned with our brand values.

What we offer

At Block, you will be part of a culture that values innovation, collaboration, and impact. We offer flexible work arrangements, allowing you to work remotely while still being part of a dynamic team. You will have the opportunity to work on meaningful projects that redefine the world's relationship with money, contributing to a mission that is open to everyone. We encourage you to apply even if your experience doesn't match every requirement — your unique perspective and skills could be just what we need to drive our marketing efforts forward.