About Box
Secure content management for modern enterprises
Key Highlights
- Over 100,000 enterprise customers including IBM & Microsoft
- Headquartered in Redwood City, CA with 1,000+ employees
- 100% paid maternity leave for 20 weeks, 12 weeks for paternity
- Flexible hybrid work model with generous PTO policies
Box, headquartered in Redwood City, CA, is a leading cloud content management platform that enables secure collaboration and data sharing for enterprises. Trusted by over 100,000 businesses, including IBM and Microsoft, Box is at the forefront of the shift to cloud computing, recently partnering wit...
🎁 Benefits
Box offers a flexible hybrid work model, sign-on RSUs, and an employee stock purchase plan for discounted stock. Employees enjoy generous parental lea...
🌟 Culture
Box fosters a culture focused on innovation and collaboration, leveraging partnerships with major tech companies to enhance its offerings. The company...
Payments Operations Specialist • Mid-Level
Overview
Box is hiring a Payments Operations Specialist to enhance cash flow and improve the customer checkout experience. You'll collaborate with e-commerce and payment vendors to optimize transaction processes. This role requires a strong understanding of payment operations.
Job Description
Who you are
You have a background in payment operations and understand the intricacies of managing transactions effectively. Your experience allows you to identify opportunities for improving authorization rates and reducing transaction costs. You thrive in collaborative environments, working closely with e-commerce teams and payment vendors to enhance customer experiences. You are detail-oriented and have a strong analytical mindset, enabling you to make data-driven decisions that positively impact cash flow and fraud reduction. You are adaptable and eager to learn about new payment technologies and trends in the industry. You understand the importance of compliance and security in payment processing, ensuring that all operations meet regulatory standards.
What you'll do
As a Payments Operations Specialist at Box, you will be responsible for building and optimizing the new Payment Operations function. You will partner with various teams, including e-commerce and collections, to lift authorization rates and expand payment options. Your role will involve analyzing transaction data to identify trends and areas for improvement, ultimately aiming to enhance the customer checkout experience. You will also work on strategies to reduce fraud losses, ensuring that the payment processes are secure and efficient. Collaboration with payment vendors will be key to implementing new solutions that support ARR growth. You will play a crucial role in shaping the payment operations strategy and ensuring that Box remains at the forefront of intelligent content management.
What we offer
At Box, you will be part of a dynamic team that is dedicated to transforming how organizations manage content. We offer competitive compensation, including a salary range of $74,000—$92,500 USD, along with equity and comprehensive benefits. You will have the opportunity to work in a supportive environment that values innovation and collaboration. Join us in our mission to empower organizations to thrive in the AI-first era of business.
Interested in this role?
Apply now or save it for later. Get alerts for similar jobs at Box.
Similar Jobs You Might Like
Based on your interests and this role
Payments Operations
Box is hiring a Payments Operations Analyst to enhance cash flow and improve the customer checkout experience. You'll collaborate with e-commerce and payment vendors to optimize transaction processes. This role requires analytical skills and experience in payment operations.
Customer Operations
DAZN is hiring a Payment Operations Analyst to enhance customer service and deliver a world-class experience to users. This role is based in Hyderabad, India, and focuses on providing support in a 24/7 environment.
Payment Operations Manager
GoDaddy is hiring a Payment Operations Manager to lead the team responsible for optimizing payment acceptance processes. You'll collaborate with analytics, product, and engineering teams to drive strategic payment initiatives. This role requires strong leadership skills and experience in payment operations.