About DAZN
The ultimate destination for sports streaming
Key Highlights
- Over 15 million subscribers globally
- Live coverage of 8,000+ events annually
- Partnerships with UEFA and Matchroom Boxing
- $1 billion+ raised in funding
DAZN is a global sports subscription streaming platform headquartered in London, UK, offering live and on-demand coverage of over 8,000 events annually across various sports, including boxing, soccer, and MMA. With more than 15 million subscribers worldwide, DAZN partners with major leagues and orga...
🎁 Benefits
DAZN offers competitive salaries, stock options, generous PTO policies, and flexible remote work arrangements. Employees also enjoy access to wellness...
🌟 Culture
DAZN fosters a culture centered on sports passion and innovation, encouraging employees to embrace creativity and agility in delivering the best sport...
Overview
DAZN is hiring a Payment Operations Analyst to enhance customer service and deliver a world-class experience to users. This role is based in Hyderabad, India, and focuses on providing support in a 24/7 environment.
Job Description
Who you are
You are a customer service enthusiast with a passion for sports and a commitment to delivering exceptional experiences. You thrive in a fast-paced environment and are eager to be the first touchpoint for DAZN's users, ensuring their needs are met with professionalism and care. Your excellent communication skills allow you to engage effectively with customers, enhancing DAZN's reputation as the leading destination for live sports. You are adaptable and ready to work in a 24/7 environment, demonstrating flexibility and a proactive approach to problem-solving.
What you'll do
As a Payment Operations Analyst at DAZN, you will play a crucial role in our customer service team, acting as the first point of contact for our users. You will handle inquiries and resolve issues, ensuring that every customer interaction reflects DAZN's commitment to excellence. Your responsibilities will include assisting customers with their payment-related queries, providing timely and accurate information, and working collaboratively with other team members to enhance service delivery. You will also contribute to the continuous improvement of our customer service processes, helping to shape the future of how we engage with sports fans around the world.
What we offer
Joining DAZN means being part of a dynamic team that is dedicated to changing the game for sports fans. You will have access to our platform, allowing you to enjoy live sports while working. We offer an annual performance-related bonus, a family-friendly community, and resources for learning and development. Additionally, you will have access to our workplace mental health platform app, Unmind, and opportunities to participate in internal speaker series and events. We encourage you to apply even if your experience doesn't match every requirement, as we value ambition and a willingness to learn.
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