About Canonical
Empowering the world with open-source software
Key Highlights
- Developers of Ubuntu, used by millions globally
- Headquartered in London with a remote-first policy
- Serves enterprise clients like Google and Microsoft
- Privately held with significant funding from various investors
Canonical Ltd., headquartered in London, is the driving force behind Ubuntu, one of the world's most popular open-source operating systems. With a focus on cloud computing, IoT, and container orchestration, Canonical serves a diverse range of clients, including major enterprises like Google and Micr...
🎁 Benefits
Canonical offers competitive salaries, equity options, generous PTO policies, and a remote-first work environment, allowing employees to work from any...
🌟 Culture
Canonical promotes a remote-friendly culture that values open-source contributions and encourages innovation. The company emphasizes transparency and ...
Skills & Technologies
Overview
Canonical is hiring a Sustaining Operations Engineer to resolve complex customer problems related to Ubuntu, OpenStack, Ceph, and Kubernetes. You'll work with technologies like Linux, Docker, and Kubernetes in a remote capacity worldwide.
Job Description
Who you are
You have a strong background in Linux-based systems and a passion for open source technologies — your experience allows you to troubleshoot and resolve complex issues across various layers of the software stack. You thrive in a collaborative environment and possess excellent communication skills, enabling you to work effectively with customers and team members alike.
You are familiar with virtualization technologies such as KVM and containerization tools like Docker and LXC/LXD — your expertise extends to storage solutions like Ceph and Linux filesystems, as well as networking technologies including OVS and OVN. Your ability to debug and address software issues at any level of the stack makes you a valuable asset to the team.
What you'll do
In this role, you will be the final point of escalation for operational troubleshooting, driving issues to resolution with effective workarounds and fixes. You will maintain a close working relationship with Canonical's engineering teams to ensure customer satisfaction and success. Your day-to-day responsibilities will include resolving complex customer problems related to Ubuntu, OpenStack, Ceph, and Kubernetes, ensuring that our enterprise customers receive the highest level of support.
You will also contribute to the development of solutions that enhance the performance and reliability of our software-defined infrastructure. Your role will involve collaborating with cross-functional teams to identify and implement improvements, as well as participating in knowledge-sharing sessions to foster a culture of continuous learning within the organization.
What we offer
Canonical provides a unique opportunity to work in a globally remote environment, allowing you to connect with talented professionals from around the world. You will have the chance to build a career in a company that values diversity and inclusion, fostering a workplace free from discrimination. We encourage you to apply even if your experience doesn't match every requirement, as we believe that diverse perspectives lead to better products and a better work environment.
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