About Carvana
The online car buying experience redefined
Key Highlights
- Public company (NYSE: CVNA) with a $2.5B valuation
- Sold over 1 million vehicles since inception
- Operates in 300+ markets across the U.S.
- Headquartered in Tempe, Arizona
Carvana is a leading online used car retailer headquartered in Tempe, Arizona, revolutionizing the car buying experience with its innovative platform. Founded in 2012, Carvana has sold over 1 million vehicles and operates in 300+ markets across the United States. The company went public in 2017 and ...
🎁 Benefits
Carvana offers competitive salaries, stock options, unlimited PTO, and a remote-friendly work policy. Employees also benefit from comprehensive health...
🌟 Culture
Carvana fosters a customer-centric culture focused on transparency and convenience in the car buying process. The company values innovation and encour...
Customer Operations • Entry-Level
Overview
Carvana is hiring a Customer Service Delivery Advocate to enhance the car-buying experience for customers. You'll engage with customers directly and contribute to community initiatives. This role requires at least 2 years of customer-facing experience.
Job Description
Who you are
You have at least 2 years of customer-facing experience and are passionate about delivering exceptional service. You thrive in a fast-paced environment and enjoy engaging with customers to ensure their satisfaction. Your communication skills are top-notch, allowing you to connect with a diverse range of individuals. You are adaptable and ready to work flexible hours, including weekends, to meet customer needs. You understand the importance of teamwork and are eager to contribute to a positive work culture. You are committed to personal and professional growth, seeking opportunities to advance your career within the company.
What you'll do
As a Customer Service Delivery Advocate at Carvana, you will be the face of the company, delivering happiness to customers during their car-buying journey. You will engage with customers on the driveway, ensuring they have a seamless experience from start to finish. Your role will involve addressing customer inquiries, resolving issues, and providing information about our services. You will also participate in local community initiatives, helping to reintroduce happiness into the car-buying process. Your performance will be recognized through our Careers Not Jobs program, which offers merit-based pay increases and growth opportunities.
What we offer
Carvana offers a competitive starting hourly rate of $17/hr with opportunities for growth based on performance. You can expect to see pay increases at 3 months, 6 months, and within your first year, potentially reaching up to $19/hr. We invest in our team members' success, providing a supportive environment where you can thrive. Our benefits include performance-based incentive programs, flexible scheduling, and a commitment to your professional development. Join us in transforming the car-buying experience and making a positive impact in our community.
Interested in this role?
Apply now or save it for later. Get alerts for similar jobs at Carvana.
Similar Jobs You Might Like
Based on your interests and this role
Customer Support
Carvana is hiring a Customer Service Delivery Advocate to enhance the car-buying experience for customers. You'll engage with customers directly and contribute to community initiatives. This role requires at least 2 years of customer-facing experience.
Customer Operations
Carvana is seeking a Customer Service Delivery Advocate to enhance the car-buying experience for customers. You'll engage with customers directly and contribute to community involvement. This role requires at least 2 years of customer-facing experience.
Customer Operations
Carvana is seeking a Customer Service Delivery Advocate to enhance the car-buying experience for customers. You'll engage with customers directly and contribute to community involvement. This role requires at least 2 years of customer-facing experience.
Customer Operations
Carvana is seeking a Customer Service Delivery Advocate to enhance the car-buying experience for customers. You'll engage with customers directly and contribute to community initiatives. This role requires at least 2 years of customer-facing experience.
Customer Operations
Carvana is seeking a Customer Service Delivery Advocate to enhance the car-buying experience for customers. You'll engage with customers directly and contribute to community initiatives. This role requires at least 2 years of customer-facing experience.