Customer Support • Entry-Level

Who you are

You have at least 2 years of customer-facing experience and are passionate about delivering exceptional service. You thrive in a fast-paced environment and enjoy engaging with customers to ensure their satisfaction. Your ability to communicate effectively and empathetically makes you a natural fit for this role. You understand the importance of building relationships and are eager to contribute to a positive community impact through your work. You are flexible with your schedule and can adapt to varying shift requirements, including weekends and evenings.

What you'll do

As a Customer Service Delivery Advocate at Carvana, you will be the face of the company, delivering happiness to customers during their car-buying journey. You will engage with customers on the driveway, ensuring they have a seamless experience from start to finish. Your role will involve not only assisting customers with their inquiries but also actively participating in local community initiatives to promote Carvana's mission. You will be responsible for maintaining a positive attitude and fostering a welcoming environment for all customers. Your contributions will help reintroduce happiness into the car-buying process, making it a memorable experience for everyone involved.

What we offer

Carvana offers a competitive starting hourly rate of $17/hr with opportunities for growth based on performance. You can expect to see pay increases at regular intervals, with the potential to earn up to $19/hr within your first year. We believe in investing in our team members' success, providing various performance-based incentive programs to enhance your earning potential. Additionally, we offer a supportive work environment that encourages personal and professional growth, ensuring that as you develop, we grow together as a company.