Customer Operations • Entry-Level

Who you are

You have at least 2 years of customer-facing experience and are passionate about delivering exceptional service. You understand the importance of building relationships and creating positive experiences for customers. You are ready to embrace the 'Hauler-Life' and contribute to a team that values happiness and community engagement. You possess a valid driver's license and are able to communicate effectively in English, ensuring that you can interact with customers and colleagues seamlessly.

Desirable

Experience in the automotive industry or a similar customer service role would be a plus, as it can help you relate better to our customers. A strong work ethic and the ability to adapt to varying shift requirements are essential for success in this role. You are open to working flexible hours, including weekends, and are eager to grow within the company.

What you'll do

As a Customer Delivery Driver at Carvana, you will be responsible for delivering vehicles directly to customers, ensuring that each delivery is a positive experience. You will engage with customers upon delivery, answering any questions they may have and providing them with a seamless transition into their new vehicle. Your role will also involve participating in community events, helping to promote Carvana's mission of reintroducing happiness into the car-buying process. You will be expected to maintain a clean driving record and adhere to all safety regulations while on the road. Additionally, you will have the opportunity to participate in performance-based growth programs that can enhance your earnings and career trajectory.

What we offer

Carvana offers a competitive starting hourly rate of $18/hr, with opportunities for growth based on performance. You can expect to see pay increases at regular intervals, with the potential to earn up to $20/hr within your first year. We believe in investing in our team members' success, providing various performance-based incentive programs that can further enhance your earnings. Our culture emphasizes teamwork and community involvement, ensuring that you feel supported and valued as part of the Carvana family. We encourage you to apply even if your experience doesn't match every requirement, as we are committed to helping our team members grow and succeed.