Customer Operations • Entry-Level

Who you are

You have at least 2 years of customer-facing experience, demonstrating your ability to engage with customers and provide exceptional service. Your passion for delivering happiness is evident in your interactions, whether it's through delivering vehicles or participating in community events. You possess a valid driver's license and are at least 21 years of age, ensuring you meet the requirements for this role. You are comfortable working flexible hours, including weekends, and are ready to embrace the 'Hauler-Life' with enthusiasm.

Desirable

While not required, any experience in the automotive industry or logistics would be a plus, as it can enhance your understanding of the delivery process. A strong commitment to customer satisfaction and a proactive approach to problem-solving will set you apart in this role.

What you'll do

As a Customer Delivery Driver at Carvana, you will be responsible for delivering vehicles to customers, ensuring a positive experience from the moment they receive their car. You will engage with customers on their driveways, providing them with a memorable delivery experience that reflects Carvana's commitment to happiness. Your role will also involve participating in local community events, helping to build Carvana's presence and reputation in Richmond. You will work closely with your team to coordinate deliveries and ensure that all logistics are handled smoothly. Your availability to work flexible hours, including weekends, will be crucial in meeting customer needs and maintaining operational efficiency.

What we offer

Carvana offers a competitive starting hourly rate of $20/hr, with opportunities for growth based on performance. You can expect to see increases in your pay every few months as you progress through our performance-based Careers Not Jobs program. We believe in investing in our team members' success, providing you with the tools and support needed to thrive in your role. Additionally, you will have the chance to unlock further earnings through performance-based incentive programs specific to your location. Join us in reintroducing happiness into the car-buying process and enjoy a fulfilling career with Carvana.