Operations Manager • Lead

Who you are

You have a proven track record in operations management, particularly in a manufacturing or inspection environment — overseeing teams and ensuring quality standards is second nature to you. You thrive in a fast-paced setting and are committed to continuous improvement, fostering a culture of engagement among your team members. Your leadership style emphasizes accountability and mentorship, guiding your direct reports to achieve their best work.

You understand the importance of maintaining high operational standards and are adept at managing multiple priorities simultaneously. Your experience includes working with diverse teams, and you excel at creating an inclusive environment where everyone feels valued. You are results-driven and have a keen eye for detail, ensuring that every vehicle meets rigorous mechanical and cosmetic standards.

What you'll do

As the Reconditioning Manager at Carvana, you will oversee the daily operations of the Inspection Center, ensuring that all vehicles undergo a thorough reconditioning process. You will lead a team of at least five leads and up to 70 front-line associates, providing mentorship and fostering a culture of continuous improvement. Your responsibilities will include setting production goals, maintaining quality standards, and managing costs effectively. You will also be responsible for implementing best practices in lean manufacturing to optimize workflow and enhance team performance.

You will collaborate closely with other departments to ensure that the reconditioning process aligns with Carvana's mission of delivering high-quality vehicles to customers. Your role will involve regular assessments of team performance and operational efficiency, identifying areas for improvement and implementing necessary changes. You will be a key player in maintaining a positive work environment, encouraging team engagement, and driving operational excellence.

What we offer

At Carvana, we believe in creating a supportive and engaging workplace. We offer competitive compensation and benefits, along with opportunities for professional growth and development. You will be part of a mission-driven company that values quality and customer satisfaction, and you will have the chance to make a significant impact on our operations and the overall customer experience.