About Cloudbeds
Empowering hospitality businesses worldwide
Key Highlights
- Over 21,000 customers in 157 countries
- $82 million raised from PeakSpan Capital
- Awarded Best PMS and Best Hotel Booking Engine 2021
- Headquartered in San Diego, California
Cloudbeds is a leading hospitality management platform headquartered in San Diego, California, specializing in property management systems (PMS) and booking engines for hotels, hostels, B&Bs, and vacation rentals. With over 21,000 customers in 157 countries, Cloudbeds has raised $82 million in fundi...
🎁 Benefits
Employees enjoy competitive salaries, equity options, flexible PTO, remote work opportunities, and a comprehensive health benefits package....
🌟 Culture
Cloudbeds fosters a remote-friendly culture that emphasizes collaboration and innovation, allowing employees to work from anywhere while focusing on d...
Overview
Cloudbeds is hiring an Onboarding Coach to transform hospitality through their software platform. You'll work with a remote team to help hoteliers enhance their operations and commercial strategies. This role is fully remote based in Indonesia.
Job Description
Who you are
You are passionate about transforming the hospitality industry and have a strong background in customer success or onboarding roles. You understand the challenges faced by hoteliers and are eager to help them leverage technology to improve their operations. You thrive in a remote work environment and enjoy collaborating with a diverse team of professionals from around the globe. Your communication skills are top-notch, allowing you to effectively guide clients through the onboarding process and ensure they are set up for success with the Cloudbeds platform.
What you'll do
As an Onboarding Coach at Cloudbeds, you will be responsible for guiding new clients through the onboarding process, ensuring they understand how to utilize the platform effectively. You will work closely with clients to identify their unique needs and tailor the onboarding experience to meet those needs. Your role will involve training clients on the software, providing ongoing support, and helping them integrate the platform into their existing operations. You will also collaborate with the product and engineering teams to relay client feedback and contribute to continuous improvement of the onboarding process.
What we offer
Cloudbeds offers a fully remote work environment, allowing you to work from anywhere in Indonesia. You will be part of a global team that is dedicated to transforming the hospitality industry through innovative technology. We provide opportunities for professional growth and development, as well as a supportive and inclusive company culture. Join us in making a significant impact in the hospitality sector and help hoteliers succeed in their operations.
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