Customer Solutions Engineer • Mid-Level

Who you are

You are a curious and empathetic individual who thrives in a collaborative environment. You have a commitment to developing yourself and learning new skills, which aligns with Cloudflare's mission to build a diverse and inclusive team. Your background may include experience in customer solutions or technical support, where you've helped clients navigate complex challenges and adopt new technologies. You understand the importance of customer success and are eager to contribute to a team that values innovation and growth.

What you'll do

As a Customer Solutions Engineer at Cloudflare, you will work closely with Customer Success Managers, Account Executives, and other team members to help customers solve their business challenges. You will engage with clients to understand their needs and provide tailored solutions that leverage Cloudflare's extensive network and services. Your role will involve collaborating with technical teams to ensure that customer implementations are successful and that clients receive the support they need to maximize their use of Cloudflare's products. You will also participate in training sessions and workshops to enhance your knowledge of Cloudflare's offerings and stay updated on industry trends.

What we offer

Cloudflare offers a dynamic work environment where you can grow your skills and advance your career. You will be part of a team that is dedicated to making the Internet better for everyone. The company values diversity and inclusion, providing a supportive atmosphere for all employees. You will have access to resources for professional development and opportunities to engage in meaningful projects that impact customers worldwide. Cloudflare is committed to fostering a culture of innovation and collaboration, ensuring that every team member can contribute to the company's mission.