About Clutch
Transforming the used car buying experience in Canada
Key Highlights
- Headquartered in Downtown Yonge East, Toronto, ON
- $137.5 million raised in Series D funding
- Offers certified vehicles with home delivery and full Carfax reports
- Competes closely with Canada Drives in the Canadian market
Clutch is a leading online used car sales platform based in Downtown Yonge East, Toronto, ON, specializing in delivering certified vehicles directly to Canadian consumers. With $137.5 million raised in Series D funding, Clutch offers a comprehensive shopping experience that includes vehicle delivery...
🎁 Benefits
Clutch offers health and dental benefits from day one, a learning stipend for employee growth, and a flexible unlimited time off policy to promote wor...
🌟 Culture
Clutch fosters a culture focused on transparency and customer satisfaction, aiming to simplify the traditionally complex used car buying process. The ...
Finance Manager • Mid-Level
Skills & Technologies
Overview
Clutch is hiring a Subprime Financial Services Manager to lead the online used car financing process. You'll guide customers through financing transactions and communicate with lenders. This position requires experience in financial services and customer relationship management.
Job Description
Who you are
You have a strong background in financial services, particularly in subprime financing, and understand the nuances of guiding customers through complex transactions. Your experience in customer relationship management (CRM) allows you to effectively update customer details and manage documentation with precision. You are detail-oriented and thrive in a fast-paced environment where you can support growth by upselling ancillary products.
You possess excellent communication skills, enabling you to liaise effectively with lenders and customers alike. Your ability to set clear expectations and guide customers through the purchasing process is a key strength. You are driven by results and are motivated to expand Clutch's reach into new cities across Canada.
What you'll do
In this role, you will kick off the purchasing process after a deposit is placed, ensuring that customers are well-informed and comfortable with their financing options. You will be responsible for updating customer details in our CRM system, verifying and generating necessary documentation to facilitate smooth transactions. Your role will also involve submitting credit applications through systems like RouteOne and Dealertrack, ensuring that all processes are handled efficiently and accurately.
You will play a pivotal role in supporting Clutch's growth by upselling ancillary products, contributing to the overall customer experience and satisfaction. As you guide customers through the financing process, you will also work closely with various teams to ensure that all aspects of the transaction are seamless and customer-focused.
What we offer
Clutch offers a competitive salary of $50,000 annually, along with a sales incentive structure that rewards your contributions to the company's success. You will enjoy comprehensive healthcare, dental, and vision coverage starting from day one, ensuring that you and your family are well taken care of. We are committed to fostering an inclusive workplace where all individuals have an opportunity to succeed, and we encourage you to apply even if your experience doesn't match every requirement.
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