About Coupang
Delivering convenience to millions in South Korea
Key Highlights
- Publicly traded on the NYSE under the ticker CPNG
- Valuation of approximately $60 billion post-IPO
- Over 17 million active customers using the platform
- Employs 1,000-5,000 people across various roles
Coupang is a leading e-commerce platform in South Korea, founded in 2010 and headquartered in Seoul. The company serves millions of customers with its fast delivery service, Rocket Delivery, which promises same-day or next-day delivery on a wide range of products. Coupang went public in March 2021, ...
🎁 Benefits
Coupang offers competitive salaries, stock options, generous paid time off, and a flexible remote work policy to support work-life balance....
🌟 Culture
Coupang fosters a customer-centric culture, emphasizing speed and efficiency in its operations. The company values innovation and encourages employees...
Skills & Technologies
Overview
Coupang is seeking an Employee Relations Manager to oversee labor management and employee communication. You'll utilize your expertise in HR practices and MS-Office to enhance workplace relations. This role requires over 5 years of experience in employee relations.
Job Description
Who you are
You have over 5 years of experience in employee relations, particularly in managing labor relations within organizations of 300 or more employees. Your background includes at least 2 years of experience in the e-commerce or IT industry, where you've developed a strong understanding of workplace dynamics and employee engagement strategies. You are proficient in MS-Office, especially Excel, which you use to analyze data and improve communication processes within the organization. Your proactive approach and problem-solving skills enable you to handle employee grievances effectively and foster a positive work environment.
Desirable
You possess a rich network within the e-commerce industry, which enhances your ability to navigate complex employee relations scenarios. Proficiency in business English is a plus, as it allows you to communicate effectively with diverse teams. Holding certifications in psychological counseling or coaching would further strengthen your candidacy, showcasing your commitment to employee well-being and development.
What you'll do
In this role, you will be responsible for establishing and managing labor relations systems tailored to different organizational units. You will create and maintain effective communication channels within the company, ensuring that employees feel heard and valued. Your role will also involve responding to incidents and accidents within the workplace, providing guidance and support to management and employees alike. You will assist in addressing various labor-related issues, ensuring compliance with relevant laws and regulations.
You will collaborate closely with HR and management teams to develop strategies that enhance employee satisfaction and retention. By implementing best practices in employee relations, you will contribute to a culture of transparency and trust within the organization. Your ability to analyze employee feedback and data will be crucial in identifying areas for improvement and driving initiatives that promote a positive workplace culture.
What we offer
Coupang offers a dynamic work environment where you can witness daily growth and innovation. You will have the opportunity to work with a team that is dedicated to transforming the e-commerce landscape. We provide competitive compensation and benefits, along with opportunities for professional development and career advancement. Join us in our mission to create a seamless shopping experience for our customers and make a significant impact in the industry.
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