Technical Program Manager • Principal

Who you are

You have a proven track record of leading complex technical programs with a focus on security and compliance — your experience spans multiple industries and you understand the nuances of managing cross-functional teams. You are adept at navigating challenges and driving initiatives that align with business objectives, ensuring that all stakeholders are engaged and informed throughout the process.

Your expertise in program management methodologies allows you to effectively plan, execute, and monitor projects — you are skilled in using various tools and frameworks to keep projects on track and within scope. You possess strong analytical skills, enabling you to assess risks and develop mitigation strategies proactively.

You are a natural communicator, able to articulate technical concepts to non-technical stakeholders — your ability to foster collaboration among diverse teams is one of your key strengths. You thrive in environments where you can influence decision-making and drive change, and you are passionate about creating a culture of continuous improvement.

Your leadership style is inclusive and empowering — you believe in mentoring and developing team members, helping them to grow in their careers while achieving project goals. You are comfortable working in a fast-paced environment and are always looking for ways to innovate and enhance processes.

Desirable

Experience in e-commerce or technology sectors is a plus, as is familiarity with regulatory compliance frameworks. You may also have certifications in project management or related fields, which further validate your expertise.

What you'll do

As the Principal Technical Program Manager at Coupang, you will lead high-impact programs that are critical to the company's success — your role will involve collaborating with various departments to ensure alignment on security and compliance initiatives. You will be responsible for defining program objectives, scope, and deliverables, and you will work closely with engineering, product, and operations teams to execute these plans effectively.

You will establish and maintain program timelines, ensuring that all milestones are met and that resources are allocated efficiently — your ability to manage competing priorities will be essential as you navigate the complexities of multiple projects. You will also be tasked with identifying potential risks and developing strategies to mitigate them, ensuring that programs remain on track and within budget.

In addition to program management, you will play a key role in shaping the technical strategy for security and compliance across the organization — your insights will help drive decision-making and influence the direction of future initiatives. You will also be responsible for reporting on program progress to senior leadership, providing updates on key metrics and outcomes.

What we offer

Coupang offers a dynamic work environment where innovation is encouraged and rewarded — you will have the opportunity to work with talented professionals who are passionate about transforming the e-commerce landscape. We provide competitive compensation and benefits, along with opportunities for professional development and growth.

You will be part of a company that values its employees and fosters a culture of collaboration and support — we believe that our success is driven by the collective efforts of our team members. Join us at Coupang and be a part of our mission to redefine the future of commerce.