About Coursera
Transforming lives through accessible online learning
Key Highlights
- Over 40 million learners globally, with courses from top universities
- Raised $443.1 million in Series E funding
- Headquartered in Mountain View, CA with 1001+ employees
- B Corp certified since February 2021, promoting social impact
Coursera, founded in 2012 by Daphne Koller and Andrew Ng, is a leading online learning platform headquartered in Mountain View, CA. With over 40 million learners, Coursera partners with top universities and organizations to offer courses in technology, business, and science. The company has raised $...
🎁 Benefits
Coursera offers comprehensive medical, dental, and vision insurance, along with free access to mental health services. Employees can earn company stoc...
🌟 Culture
Coursera fosters a culture of innovation and community through events like Make-a-thon, where employees can work on passion projects. The company emph...
Skills & Technologies
Overview
Coursera is hiring a Systems & Operations Specialist to enhance the Creator Experience by implementing automated workflows and AI agents. You'll work with data systems to drive execution efficiency. This role requires experience in operations and systems management.
Job Description
Who you are
You have a strong background in operations management, particularly in systems and processes that enhance user experiences. Your experience with automation and AI technologies has equipped you to drive efficiency and improve workflows. You are detail-oriented and have a knack for managing high-integrity data systems, ensuring that all operations run smoothly and effectively.
You thrive in collaborative environments and enjoy working with cross-functional teams to implement innovative solutions. Your ability to analyze data and metrics allows you to make informed decisions that positively impact the creator ecosystem. You are passionate about education and technology, and you believe in the transformative power of learning.
Desirable
Experience in the education technology sector is a plus, as is familiarity with online learning platforms. You are comfortable with project management tools and have a proactive approach to problem-solving. Your communication skills enable you to articulate complex ideas clearly and effectively to various stakeholders.
What you'll do
As a Systems & Operations Specialist, you will be responsible for the ownership and operation of the Creator Experience engine. You will implement automated workflows that streamline processes and enhance the efficiency of operations. Your role will involve working closely with the Partner Success Systems team to ensure that the creator ecosystem is well-supported and continuously improving.
You will analyze existing systems and identify areas for improvement, leveraging AI agents to automate repetitive tasks and enhance data integrity. Your insights will help shape the future of Coursera's creator programs, ensuring that they are scalable and impactful. You will also collaborate with various teams to develop tools and resources that empower creators and enhance their experience on the platform.
What we offer
Coursera provides a flexible work environment that allows you to choose how and where you work best. You will be part of a globally distributed team that values innovation and creativity. The company is committed to making a positive impact on education worldwide, and you will have the opportunity to contribute to this mission.
We encourage you to apply even if your experience doesn't match every requirement. Coursera values diverse perspectives and believes that a variety of experiences enriches the workplace. Join us in shaping the future of learning and making a difference in the lives of millions of learners around the globe.
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