Chief Of Staff • Senior

Who you are

You have a proven track record in a senior technical leadership role, ideally within the technology or AI sectors. Your experience includes bridging the gap between technical teams and customers, ensuring that technology strategies align with market trends and customer needs. You possess excellent communication skills, allowing you to effectively convey complex technical concepts to non-technical stakeholders. You are adept at understanding customer requirements and translating them into actionable technology strategies. Your background includes working with AI and machine learning technologies, and you are passionate about leveraging these tools to drive business success. You thrive in a collaborative environment and enjoy working with cross-functional teams to achieve common goals. You are a strategic thinker who can anticipate market changes and adapt technology strategies accordingly.

What you'll do

In this role, you will serve as a key liaison between Cresta's technology teams and its customers, ensuring that the technology solutions provided meet the evolving needs of the market. You will lead discussions with customers to gather insights and feedback, which will inform the development of Cresta's technology roadmap. Your responsibilities will include analyzing market trends and customer feedback to identify opportunities for innovation and improvement. You will work closely with the sales and engineering teams to ensure that customer requirements are understood and addressed in product development. Additionally, you will play a critical role in shaping the strategic direction of Cresta's technology initiatives, ensuring alignment with the company's overall mission and goals. You will also represent Cresta at industry events and conferences, showcasing the company's technology solutions and thought leadership in the AI space.

What we offer

Cresta offers a dynamic work environment where innovation and collaboration are at the forefront. You will have the opportunity to work with a world-class team of AI and machine learning experts, contributing to cutting-edge technology solutions that are transforming the contact center industry. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us in our mission to revolutionize the workforce with AI and make a meaningful impact in the industry.