Cresta

About Cresta

Real-time AI insights for superior customer service

🏢 Tech👥 201-500 employees📅 Founded 2017📍 Heritage District, Sunnyvale, CA💰 $276m4.4
B2BArtificial IntelligenceCustomer serviceSaaSSales

Key Highlights

  • Headquartered in Sunnyvale, CA with 201-500 employees
  • $276 million raised in Series C funding
  • AI-driven platform enhances sales and service agent performance
  • Mobile-compatible for expert support at every touchpoint

Cresta is a leading AI-driven customer service platform headquartered in Sunnyvale, CA, that empowers sales and service agents to enhance their performance. With $276 million raised in Series C funding, Cresta's innovative technology analyzes top-performing employees and provides personalized guidan...

🎁 Benefits

Cresta offers competitive equity options, generous PTO, and a remote work policy. Employees benefit from a world-class mentorship program and regular ...

🌟 Culture

Cresta's culture emphasizes a data-driven approach to customer service, leveraging AI to optimize performance. The company values mentorship and colla...

Skills & Technologies

Overview

Cresta is hiring a Senior Frontend Engineer to help build their AI-driven contact center platform. You'll work with JavaScript and React to create user-friendly interfaces. This position requires significant experience in frontend development.

Job Description

Who you are

You have 5+ years of experience in frontend development, with a strong focus on building responsive and user-friendly web applications. Your expertise in JavaScript and React allows you to create seamless user experiences that drive engagement and satisfaction. You understand the importance of performance optimization and have a keen eye for detail, ensuring that every aspect of the user interface is polished and functional.

You thrive in collaborative environments and enjoy working closely with designers and backend engineers to bring innovative ideas to life. Your strong problem-solving skills enable you to tackle complex challenges and find effective solutions that enhance the overall product. You are passionate about staying up-to-date with the latest industry trends and technologies, always looking for ways to improve your skills and contribute to the team's success.

What you'll do

As a Senior Frontend Engineer at Cresta, you will play a crucial role in shaping the user experience of our AI-driven platform. You will collaborate with cross-functional teams to design and implement new features that empower contact centers to unlock valuable customer insights. Your work will involve translating design mockups into high-quality code, ensuring that the application is both visually appealing and highly functional.

You will also be responsible for optimizing the performance of our web applications, implementing best practices for frontend development, and conducting code reviews to maintain high standards of quality. Your contributions will directly impact the success of our product, helping to revolutionize the workforce with AI technology. You will have the opportunity to mentor junior engineers, sharing your knowledge and expertise to foster their growth and development within the team.

What we offer

Cresta provides a remote-first work environment, allowing you to collaborate with a global team across Europe, the US, and Canada. We offer competitive compensation and the chance to be part of a pioneering company that is recognized as one of the top private AI firms in the world. Join us on this exciting journey to transform the future of work with AI technology.

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