Cresta

About Cresta

Real-time AI insights for superior customer service

🏢 Tech👥 201-500 employees📅 Founded 2017📍 Heritage District, Sunnyvale, CA💰 $276m4.4
B2BArtificial IntelligenceCustomer serviceSaaSSales

Key Highlights

  • Headquartered in Sunnyvale, CA with 201-500 employees
  • $276 million raised in Series C funding
  • AI-driven platform enhances sales and service agent performance
  • Mobile-compatible for expert support at every touchpoint

Cresta is a leading AI-driven customer service platform headquartered in Sunnyvale, CA, that empowers sales and service agents to enhance their performance. With $276 million raised in Series C funding, Cresta's innovative technology analyzes top-performing employees and provides personalized guidan...

🎁 Benefits

Cresta offers competitive equity options, generous PTO, and a remote work policy. Employees benefit from a world-class mentorship program and regular ...

🌟 Culture

Cresta's culture emphasizes a data-driven approach to customer service, leveraging AI to optimize performance. The company values mentorship and colla...

Overview

Cresta is seeking a Senior Full Stack Engineer to develop scalable authentication systems for their AI-driven contact center platform. You'll work with Java, JavaScript, Node.js, and React to enhance user experiences. This role requires significant experience in full stack development.

Job Description

Who you are

You have 5+ years of experience in full stack development, demonstrating a strong ability to build and maintain scalable applications. Your expertise in both frontend and backend technologies allows you to create seamless user experiences while ensuring robust server-side functionality. You are proficient in Java and JavaScript, and you have hands-on experience with frameworks like React and Node.js. You understand REST API design principles and have a solid grasp of database management, ensuring data integrity and performance.

You thrive in collaborative environments, working closely with cross-functional teams to deliver high-quality software solutions. Your problem-solving skills are top-notch, allowing you to tackle complex challenges with innovative approaches. You are passionate about leveraging technology to improve customer interactions and drive business success. You are also committed to continuous learning and staying updated with industry trends and best practices.

Desirable

Experience with cloud platforms such as AWS or Azure is a plus, as is familiarity with authentication protocols and security best practices. If you have worked in AI or machine learning environments, that would be an added advantage. You are comfortable with agile methodologies and have experience in participating in code reviews and mentoring junior developers.

What you'll do

As a Senior Full Stack Engineer at Cresta, you will play a pivotal role in developing and enhancing the Core Platform that supports the company's product portfolio. You will design and implement scalable authentication systems that are secure and user-friendly, ensuring that our platform meets the needs of enterprise customers. Your work will directly impact how our AI-driven solutions empower contact centers to optimize customer interactions.

You will collaborate with product managers, designers, and other engineers to define project requirements and deliver features that align with our long-term vision. Your responsibilities will include writing clean, maintainable code, conducting thorough testing, and participating in code reviews to uphold our high standards of quality. You will also be involved in troubleshooting and debugging issues, ensuring that our systems run smoothly and efficiently.

In addition to your technical contributions, you will have the opportunity to mentor junior engineers, sharing your knowledge and helping them grow in their careers. You will contribute to a culture of innovation and continuous improvement, encouraging your team to explore new technologies and methodologies that can enhance our development processes.

What we offer

Cresta offers a dynamic work environment where you can make a significant impact on the future of AI in the workforce. We provide competitive compensation and benefits, including opportunities for professional development and growth. You will be part of a talented team that is passionate about transforming customer conversations into competitive advantages. Join us on this exciting journey and help shape the future of work with AI.

Interested in this role?

Apply now or save it for later. Get alerts for similar jobs at Cresta.

Similar Jobs You Might Like

Based on your interests and this role

Okta

Software Engineering

Okta📍 Toronto

Okta is hiring a Senior Software Engineer for their Authentication Platform team to design and implement scalable authentication solutions. You'll work with technologies like Java, JavaScript, and Okta. This position requires significant experience in software engineering.

Senior
1w ago
Secureframe

Full Stack Engineer

Secureframe📍 New York - Remote

Secureframe is hiring a Senior Full Stack Engineer to join their team focused on cybersecurity compliance solutions. You'll work in a collaborative environment to advance security and compliance technologies. This position is fully remote, with a preference for candidates in NYC, San Francisco, or Toronto.

🏠 RemoteSenior
1 year ago
Camunda

Full Stack Engineer

Camunda📍 Remote - Remote

Camunda is hiring a Senior Full Stack Engineer to design and build identity and access management solutions for enterprise clients. You'll work with technologies like Java, JavaScript, and various authentication protocols. This position requires extensive experience in full stack development.

🏠 RemoteSenior
2w ago
TripActions

Full Stack Engineer

TripActions📍 Tel Aviv

TripActions is seeking a Senior Full-stack Software Engineer to enhance the security of their products. You'll focus on designing and developing core services related to authentication and encryption. This role requires expertise in Java, JavaScript, and various security frameworks.

Senior
3w ago
Veeva Systems

Full Stack Engineer

Veeva Systems📍 Toronto - Hybrid

Veeva Systems is hiring a Senior Full Stack Engineer to build innovative products in the life sciences industry. You'll work with Java and JavaScript in a flexible work environment. This position requires extensive experience in modern open-source technologies.

🏢 HybridSenior
2 years ago