Cresta

About Cresta

Real-time AI insights for superior customer service

🏢 Tech👥 201-500 employees📅 Founded 2017📍 Heritage District, Sunnyvale, CA💰 $276m4.4
B2BArtificial IntelligenceCustomer serviceSaaSSales

Key Highlights

  • Headquartered in Sunnyvale, CA with 201-500 employees
  • $276 million raised in Series C funding
  • AI-driven platform enhances sales and service agent performance
  • Mobile-compatible for expert support at every touchpoint

Cresta is a leading AI-driven customer service platform headquartered in Sunnyvale, CA, that empowers sales and service agents to enhance their performance. With $276 million raised in Series C funding, Cresta's innovative technology analyzes top-performing employees and provides personalized guidan...

🎁 Benefits

Cresta offers competitive equity options, generous PTO, and a remote work policy. Employees benefit from a world-class mentorship program and regular ...

🌟 Culture

Cresta's culture emphasizes a data-driven approach to customer service, leveraging AI to optimize performance. The company values mentorship and colla...

Skills & Technologies

Overview

Cresta is hiring a Senior Frontend Engineer to build and maintain a robust platform that supports frontend development. You'll work with JavaScript and React in a hybrid role based in Toronto.

Job Description

Who you are

You have 5+ years of experience in frontend development, with a strong focus on building scalable and maintainable web applications. Your expertise in JavaScript and React allows you to create dynamic user interfaces that enhance user experience and engagement. You understand the importance of architecture and design patterns, and you have a keen eye for performance and security best practices.

You thrive in collaborative environments, working closely with cross-functional teams to deliver high-quality software solutions. Your problem-solving skills enable you to tackle complex challenges, and you are always eager to learn and adopt new technologies that can improve the development process. You are passionate about user experience and are committed to delivering products that meet customer needs.

Desirable

Experience with additional frameworks or libraries such as Angular or Vue.js would be a plus. Familiarity with backend technologies and APIs can enhance your contributions to the team. A background in AI or machine learning applications is also desirable, given Cresta's focus on leveraging AI in customer interactions.

What you'll do

As a Senior Frontend Engineer at Cresta, you will be responsible for building and maintaining the frontend architecture of our platform. You will collaborate with designers and product managers to translate user requirements into functional and visually appealing interfaces. Your role will involve implementing best practices in coding, testing, and deployment processes to ensure the reliability and performance of our applications.

You will oversee the integration of UI components and libraries, ensuring they align with the overall design and functionality of the platform. Your contributions will directly impact the user experience, as you work to automate processes and enhance the efficiency of customer interactions. You will also mentor junior engineers, sharing your knowledge and expertise to foster their growth within the team.

What we offer

Cresta provides a dynamic work environment where innovation and collaboration are at the forefront. You will have the opportunity to work with a world-class team of AI and ML experts, contributing to a platform that is revolutionizing the contact center industry. We offer competitive compensation and benefits, along with opportunities for professional development and career advancement. Join us in our mission to empower teams and transform customer conversations into competitive advantages.

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