About Cresta
Real-time AI insights for superior customer service
Key Highlights
- Headquartered in Sunnyvale, CA with 201-500 employees
- $276 million raised in Series C funding
- AI-driven platform enhances sales and service agent performance
- Mobile-compatible for expert support at every touchpoint
Cresta is a leading AI-driven customer service platform headquartered in Sunnyvale, CA, that empowers sales and service agents to enhance their performance. With $276 million raised in Series C funding, Cresta's innovative technology analyzes top-performing employees and provides personalized guidan...
🎁 Benefits
Cresta offers competitive equity options, generous PTO, and a remote work policy. Employees benefit from a world-class mentorship program and regular ...
🌟 Culture
Cresta's culture emphasizes a data-driven approach to customer service, leveraging AI to optimize performance. The company values mentorship and colla...
Skills & Technologies
Overview
Cresta is hiring a Senior Frontend Software Engineer to build and maintain a robust platform that supports frontend development. You'll work with JavaScript and React in a remote or hybrid setting in Toronto. This position requires significant experience in frontend technologies.
Job Description
Who you are
You have 5+ years of experience in frontend development, with a strong focus on building scalable and maintainable web applications. Your expertise in JavaScript and React allows you to create dynamic user interfaces that enhance user experience. You understand the importance of architecture and design patterns, and you have a keen eye for detail when it comes to UI components and development environments.
You thrive in collaborative environments and enjoy working closely with cross-functional teams, including designers and backend engineers. Your problem-solving skills enable you to tackle complex challenges, and you are always looking for ways to improve processes and tools. You are passionate about leveraging AI and human intelligence to create innovative solutions that drive customer insights and operational efficiency.
Desirable
Experience with additional frameworks or libraries such as Angular or Vue.js would be a plus. Familiarity with deployment processes and CI/CD pipelines is also beneficial. You are open to learning new technologies and methodologies that can enhance your contributions to the team.
What you'll do
As a Senior Frontend Software Engineer at Cresta, you will be responsible for building and maintaining the frontend architecture of our platform. You will oversee the implementation of design patterns and frameworks that ensure a seamless user experience. Collaborating with the Platform Frontend team, you will contribute to the development of UI components and tools that empower our users to work smarter and faster.
You will participate in code reviews and mentor junior engineers, sharing your knowledge and best practices to foster a culture of continuous improvement. Your role will involve working closely with product managers and designers to translate user needs into functional and appealing interfaces. You will also be involved in optimizing performance and ensuring the scalability of our applications.
What we offer
Cresta provides a dynamic work environment where innovation is encouraged. You will have the opportunity to work with a world-class team of AI and ML experts, contributing to a platform that is revolutionizing the contact center industry. We offer competitive compensation and benefits, along with flexible working arrangements that allow you to balance your professional and personal life. Join us on this exciting journey to transform the future of work with AI.
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