Cresta

About Cresta

Real-time AI insights for superior customer service

🏒 TechπŸ‘₯ 201-500 employeesπŸ“… Founded 2017πŸ“ Heritage District, Sunnyvale, CAπŸ’° $276m⭐ 4.4
B2BArtificial IntelligenceCustomer serviceSaaSSales

Key Highlights

  • Headquartered in Sunnyvale, CA with 201-500 employees
  • $276 million raised in Series C funding
  • AI-driven platform enhances sales and service agent performance
  • Mobile-compatible for expert support at every touchpoint

Cresta is a leading AI-driven customer service platform headquartered in Sunnyvale, CA, that empowers sales and service agents to enhance their performance. With $276 million raised in Series C funding, Cresta's innovative technology analyzes top-performing employees and provides personalized guidan...

🎁 Benefits

Cresta offers competitive equity options, generous PTO, and a remote work policy. Employees benefit from a world-class mentorship program and regular ...

🌟 Culture

Cresta's culture emphasizes a data-driven approach to customer service, leveraging AI to optimize performance. The company values mentorship and colla...

Cresta

Product Marketing Manager β€’ Senior

Cresta β€’ United States - Remote

Posted 4d ago🏠 RemoteSeniorProduct Marketing ManagerπŸ“ United StatesπŸ’° $150,000 - $200,000 / yearly
Apply Now β†’

Overview

Cresta is hiring a Senior Product Marketing Manager to own and scale the positioning, messaging, and go-to-market strategy for their Insurance and Travel & Hospitality verticals. This role requires expertise in product marketing and strategic planning.

Job Description

Who you are

You have 5+ years of experience in product marketing, particularly in technology or AI-driven solutions. Your background includes developing go-to-market strategies and positioning for complex products, and you understand the nuances of marketing in verticals like Insurance and Travel & Hospitality. You possess strong analytical skills, enabling you to leverage data to inform decisions and optimize marketing efforts. Your communication skills are exceptional, allowing you to articulate product value propositions clearly to diverse audiences.

You thrive in collaborative environments, working closely with product management, sales, and engineering teams to ensure alignment on messaging and strategy. You are comfortable navigating ambiguity and can adapt quickly to changing market conditions. Your passion for AI and its applications in enhancing customer experiences drives your work, and you are eager to contribute to a mission that revolutionizes the workforce.

What you'll do

In this role, you will lead the development and execution of product marketing strategies for Cresta's vertical solutions in Insurance and Travel & Hospitality. You will be responsible for crafting compelling messaging that resonates with target audiences and differentiates Cresta's offerings in the market. Collaborating with the VP of Product Marketing, you will shape how Cresta positions itself and grows within these strategic verticals.

You will conduct market research to identify trends and customer needs, using insights to inform product development and marketing initiatives. Your role will involve creating sales enablement materials, including presentations and case studies, to support the sales team in effectively communicating product benefits to potential clients. You will also analyze the performance of marketing campaigns, adjusting strategies as necessary to maximize impact and ROI.

What we offer

Cresta offers a dynamic work environment where innovation and collaboration are at the forefront. You will be part of a world-class team dedicated to transforming customer conversations through AI. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us in our mission to empower contact centers and enhance customer interactions through cutting-edge technology.

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