About Cyara
Transforming customer experience with automated assurance
Key Highlights
- Headquartered in Redwood City, California
- Over 1,000 enterprise customers including Vodafone & Telstra
- Supports the entire CX software development lifecycle
- Flexible remote work policy and generous PTO
Cyara, headquartered in Redwood City, California, is the leading Automated CX Assurance Platform provider, serving notable clients like Vodafone, Telstra, and American Express. The platform supports the entire customer experience software development lifecycle, including design, functional testing, ...
🎁 Benefits
Cyara offers competitive salaries, equity options, generous PTO, and a flexible remote work policy. Employees also benefit from a learning budget to s...
🌟 Culture
Cyara fosters a culture focused on innovation and customer success, encouraging teams to prioritize quality and efficiency in delivering exceptional c...
Overview
Cyara is hiring a Senior AI Engineer to lead the development of AI-powered customer experience assurance solutions. You'll work on optimizing customer journeys and ensuring the reliability of AI interactions. This position requires expertise in AI systems and a strong understanding of customer experience.
Job Description
Who you are
You have a strong background in AI engineering, with experience in developing and deploying AI systems that enhance customer experiences. Your expertise in machine learning and AI governance allows you to ensure that AI interactions are effective and trustworthy. You are committed to delivering excellence and continuously improving processes to optimize customer journeys. You embrace curiosity and are eager to experiment and learn in a dynamic environment. You value collaboration and understand the importance of working with cross-functional teams to achieve common goals. You are dedicated to maintaining high standards of integrity and respect for diversity in all your interactions.
What you'll do
As a Senior AI Engineer at Cyara, you will lead the development of AI-powered solutions that ensure seamless customer experiences across various channels. You will work closely with product and engineering teams to design and implement AI systems that are capable of learning and adapting in real time. Your role will involve testing AI agents with AI agents to identify and resolve issues before deployment. You will also be responsible for ensuring compliance with AI governance standards and validating the trustworthiness of AI interactions. You will contribute to the continuous improvement of the customer experience assurance platform, helping businesses deliver secure and high-quality customer interactions at scale.
What we offer
At Cyara, you will be part of a culture that values innovation and excellence. We offer opportunities for professional growth and development, allowing you to expand your skills and knowledge in the field of AI. You will work in a collaborative environment where your contributions are valued, and you will have the chance to make a significant impact on the customer experience landscape. We are committed to fostering an inclusive workplace where diverse perspectives are celebrated, and we encourage you to apply even if your experience doesn't match every requirement.
Interested in this role?
Apply now or save it for later. Get alerts for similar jobs at Cyara.
Similar Jobs You Might Like
Based on your interests and this role
Ai Engineer
Matillion is hiring a Senior AI Engineer to accelerate AI adoption by designing and deploying autonomous agents using low-code platforms. You'll work with AI capabilities and business processes in Hyderabad.
Ai Engineer
Reltio is hiring a Senior AI Engineer to enhance their AI-powered data unification and management capabilities. You'll work on transforming siloed data into unified, trusted data solutions. This role requires expertise in AI technologies and a commitment to customer success.
Ai Engineer
Talkspace is seeking a Senior AI Engineer to design and scale autonomous AI agents for their behavioral health platform. You'll leverage Reinforcement Learning and Large Language Models to influence human behavior ethically. This role requires deep expertise in AI systems and a commitment to mental health.
Ai Engineer
Innovaccer is hiring a Senior AI Engineer to design and build scalable AI platform architecture for healthcare applications. You'll work with Python, Machine Learning, and Deep Learning technologies. This role requires expertise in healthcare data and predictive analytics.
Software Engineering
Cyara is hiring a Senior Software Engineer to develop and maintain their AI-powered customer experience assurance platform. You'll work with Python and REST APIs to enhance the functionality of the system. This position requires significant experience in software engineering.