
About Cyara
Transforming customer experience with automated assurance
Key Highlights
- Headquartered in Redwood City, California
- Over 1,000 enterprise customers including Vodafone & Telstra
- Supports the entire CX software development lifecycle
- Flexible remote work policy and generous PTO
Cyara, headquartered in Redwood City, California, is the leading Automated CX Assurance Platform provider, serving notable clients like Vodafone, Telstra, and American Express. The platform supports the entire customer experience software development lifecycle, including design, functional testing, ...
🎁 Benefits
Cyara offers competitive salaries, equity options, generous PTO, and a flexible remote work policy. Employees also benefit from a learning budget to s...
🌟 Culture
Cyara fosters a culture focused on innovation and customer success, encouraging teams to prioritize quality and efficiency in delivering exceptional c...
Overview
Cyara is hiring a Senior Full Stack Engineer to enhance their AI-powered customer experience assurance platform. You'll work on continuous testing and monitoring across various channels. This position requires strong technical skills and experience in software development.
Job Description
Who you are
You have a strong background in software engineering with a focus on full stack development — you understand both frontend and backend technologies and have experience building scalable applications. Your expertise allows you to navigate complex systems and contribute to the overall architecture of the platform. You are committed to delivering high-quality code and ensuring that every customer interaction is seamless and effective.
You thrive in collaborative environments and enjoy working with cross-functional teams — your ability to communicate effectively with product managers, designers, and other engineers helps drive projects forward. You are passionate about innovation and continuously seek to improve processes and technologies. You embrace challenges and are eager to learn new skills that enhance your contributions to the team.
What you'll do
As a Senior Full Stack Engineer at Cyara, you will play a crucial role in developing and maintaining our AI-powered customer experience assurance platform. You will work on various aspects of the application, from designing user interfaces to implementing backend services that support our testing and monitoring capabilities. Your work will directly impact how our clients optimize customer journeys and ensure high-quality interactions across multiple channels.
You will collaborate closely with product and design teams to understand user needs and translate them into technical requirements. Your responsibilities will include writing clean, maintainable code, conducting code reviews, and mentoring junior engineers. You will also be involved in troubleshooting and resolving issues that arise in production, ensuring that our platform remains reliable and efficient.
What we offer
At Cyara, we provide a supportive and inclusive work environment where you can thrive. We value diversity and encourage you to bring your unique perspective to the team. Our commitment to innovation means you will have the opportunity to work with cutting-edge technologies and contribute to meaningful projects that make a difference in customer experience.
We offer competitive compensation and benefits, along with opportunities for professional growth and development. Join us in our mission to eradicate bad customer experiences and help businesses deliver exceptional service at scale.
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