
About Cyara
Transforming customer experience with automated assurance
Key Highlights
- Headquartered in Redwood City, California
- Over 1,000 enterprise customers including Vodafone & Telstra
- Supports the entire CX software development lifecycle
- Flexible remote work policy and generous PTO
Cyara, headquartered in Redwood City, California, is the leading Automated CX Assurance Platform provider, serving notable clients like Vodafone, Telstra, and American Express. The platform supports the entire customer experience software development lifecycle, including design, functional testing, ...
🎁 Benefits
Cyara offers competitive salaries, equity options, generous PTO, and a flexible remote work policy. Employees also benefit from a learning budget to s...
🌟 Culture
Cyara fosters a culture focused on innovation and customer success, encouraging teams to prioritize quality and efficiency in delivering exceptional c...
Skills & Technologies
Overview
Cyara is hiring a Senior Data Platform Engineer to ensure the reliability and efficiency of their data ingestion platform. You'll work with AWS and Kubernetes to manage data sync infrastructure. This position requires expertise in data engineering and cloud technologies.
Job Description
Who you are
You have 5+ years of experience in data engineering, focusing on building and maintaining data platforms that ensure high reliability and performance. Your expertise in AWS and Kubernetes allows you to effectively manage cloud resources and optimize costs while ensuring data integrity and availability.
You are proficient in using Airflow for orchestrating complex data workflows, ensuring that data is reliably synced from various sources into downstream pipelines. Your strong observability skills enable you to monitor production systems effectively, identifying and resolving issues proactively.
You possess a solid understanding of data governance and compliance, ensuring that all data handling processes meet regulatory standards. Your ability to collaborate with cross-functional teams helps you drive initiatives that enhance data quality and accessibility across the organization.
You are passionate about leveraging technology to improve customer experience and are committed to continuous learning and innovation in the data engineering field. You thrive in environments that encourage experimentation and value diverse perspectives.
Desirable
Experience with data ingestion tools like Airbyte is a plus, as is familiarity with machine learning concepts and practices. Knowledge of additional cloud platforms beyond AWS can also be beneficial.
What you'll do
As a Senior Data Platform Engineer at Cyara, you will be responsible for operating and monitoring the Airbyte-based data ingestion platform running on Kubernetes. Your primary focus will be on ensuring the reliability, availability, and cost efficiency of the data sync infrastructure. You will work closely with data scientists and analysts to understand their data needs and ensure that the data pipelines are optimized for performance and scalability.
You will implement best practices for data governance and compliance, ensuring that all data handling processes are secure and meet industry standards. Your role will involve troubleshooting and resolving issues in production environments, as well as optimizing resource usage to control costs effectively.
You will collaborate with engineering teams to design and implement new features that enhance the data platform's capabilities. This includes integrating new data sources and improving existing workflows to support the growing needs of the business.
You will also contribute to the development of documentation and training materials to help onboard new team members and ensure that best practices are shared across the organization. Your insights will help shape the future of data engineering at Cyara, driving innovation and excellence in customer experience assurance.
What we offer
At Cyara, we offer a dynamic work environment where innovation and excellence thrive. You will have the opportunity to work with cutting-edge technologies and be part of a team that is committed to delivering high-quality customer experiences. We value collaboration and encourage you to share your ideas and insights to help us improve our processes and products.
We provide competitive compensation and benefits, along with opportunities for professional development and growth. You will be part of a culture that embraces curiosity and empowers you to experiment and learn in a supportive environment. Join us in our mission to eradicate bad customer experiences and make a meaningful impact in the industry.
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