About Cyara
Transforming customer experience with automated assurance
Key Highlights
- Headquartered in Redwood City, California
- Over 1,000 enterprise customers including Vodafone & Telstra
- Supports the entire CX software development lifecycle
- Flexible remote work policy and generous PTO
Cyara, headquartered in Redwood City, California, is the leading Automated CX Assurance Platform provider, serving notable clients like Vodafone, Telstra, and American Express. The platform supports the entire customer experience software development lifecycle, including design, functional testing, ...
🎁 Benefits
Cyara offers competitive salaries, equity options, generous PTO, and a flexible remote work policy. Employees also benefit from a learning budget to s...
🌟 Culture
Cyara fosters a culture focused on innovation and customer success, encouraging teams to prioritize quality and efficiency in delivering exceptional c...
Overview
Cyara is hiring a Senior Software Development Engineer in Test to ensure high-quality customer experience through continuous testing and monitoring. You'll work with AI-powered systems to optimize customer journeys. This position requires expertise in software testing and development.
Job Description
Who you are
You have a strong background in software development and testing, with a focus on ensuring high-quality customer experiences. Your experience includes working with automated testing frameworks and methodologies, allowing you to effectively contribute to the assurance of AI-powered systems. You are detail-oriented and understand the importance of delivering flawless customer interactions. You thrive in collaborative environments and are passionate about improving processes and outcomes. Your ability to adapt and learn quickly in a fast-evolving field is a key asset. You are committed to continuous improvement and innovation, aligning with Cyara's values of delivering excellence and embracing curiosity.
What you'll do
In this role, you will be responsible for developing and executing test strategies that ensure the reliability and performance of Cyara's AI-powered customer experience assurance platform. You will collaborate closely with engineering teams to design and implement automated tests that cover various channels, including voice, digital, and messaging. Your work will involve analyzing test results, identifying defects, and driving improvements in the testing process. You will also contribute to the development of testing tools and frameworks that enhance the efficiency of the testing lifecycle. By leveraging your expertise, you will help ensure that every customer interaction is seamless and meets the highest standards of quality.
What we offer
Cyara provides a dynamic work environment where innovation and excellence are at the forefront. You will have the opportunity to work with leading brands and contribute to optimizing millions of customer journeys each year. The company values diversity and inclusivity, fostering a culture where every team member can thrive. You will be part of a team that is dedicated to continuous learning and improvement, with opportunities for professional growth and development. Cyara offers competitive compensation and benefits, ensuring that you are rewarded for your contributions to the team's success.
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