It Support • Lead

Who you are

You have a proven track record of leading IT teams and developing strategic IT initiatives that align with business goals. With extensive experience in IT management, you understand the complexities of integrating technology into manufacturing and supply chain operations. You thrive in a leadership role, guiding teams to achieve high performance and accountability while fostering a culture of innovation and collaboration.

Your expertise in information security is critical, as you will define and execute the IT and InfoSec strategy across Corporate and Manufacturing. You are adept at building secure, scalable IT environments that support both internal teams and customer delivery. You possess strong communication skills, enabling you to effectively collaborate with cross-functional teams and stakeholders.

You are results-oriented and have a hands-on approach to problem-solving, ensuring that IT operations run smoothly and efficiently. Your ability to manage the lifecycle and experience of customer-facing IT hardware demonstrates your commitment to enhancing user experience and satisfaction.

Desirable

Experience in the dental or healthcare industry would be a plus, as it provides context for understanding the unique challenges and opportunities within this sector. Familiarity with manufacturing processes and supply chain management will also enhance your effectiveness in this role.

What you'll do

In this pivotal leadership position, you will define the IT strategy for Dandy, ensuring that it aligns with the company's mission to modernize the dental industry. You will lead a high-performing IT organization, establishing clear roles and career paths for team members while promoting accountability and excellence in IT support, infrastructure, and infosecurity.

You will oversee the management of IT operations across Manufacturing and Supply Chain sites, ensuring that technology is effectively integrated into these critical areas. Your leadership will drive the development of a secure and service-oriented IT environment that supports both internal teams and external customer delivery.

You will be responsible for the lifecycle management of customer-facing IT hardware, particularly laptops included in Dandy's product offering. This includes ensuring that hardware is up-to-date, secure, and meets the needs of users. You will work closely with various teams to gather feedback and make improvements to the IT hardware experience.

Your role will also involve collaborating with the VP of Business Systems & IT to align IT initiatives with broader business objectives. You will participate in strategic planning sessions, providing insights and recommendations based on your expertise in IT management and operations.

What we offer

Dandy is committed to creating an inclusive and accessible workplace for all individuals. We offer a supportive environment where you can thrive and make a meaningful impact on the dental industry. As part of our team, you will have the opportunity to work with cutting-edge technology and innovative solutions that are transforming dental practices worldwide.

We encourage you to apply even if your experience doesn't match every requirement. Your unique perspective and skills could be the perfect fit for our team. Join us in our mission to simplify and modernize the dental industry through technology and innovation.