Machine Learning Engineering Manager • Lead

Who you are

You have a strong background in machine learning and data science, with at least 5 years of experience leading teams in these areas. You understand the complexities of logistics and optimization, and you have a proven track record of translating real-world problems into effective machine learning solutions. Your leadership style fosters collaboration and innovation, enabling your team to thrive in a fast-paced environment.

You are skilled in building and scaling machine learning models, particularly those that optimize logistics and delivery processes. You have experience with algorithmic systems that enhance user experiences, ensuring that food delivery is efficient and reliable. Your analytical mindset allows you to take responsibility for key performance metrics, driving improvements in delivery speed and food quality.

You are comfortable working at the intersection of technology and operations, partnering closely with product managers and software engineers to ensure seamless deployment of machine learning systems. You have excellent communication skills, enabling you to convey complex technical concepts to non-technical stakeholders effectively.

Desirable

Experience with real-time decision-making systems and a deep understanding of consumer behavior will set you apart. Familiarity with the food delivery industry or similar logistics environments is a plus, as is a passion for using technology to improve customer experiences.

What you'll do

In this role, you will lead cross-functional teams of machine learning engineers and data scientists, focusing on optimizing delivery logistics and enhancing consumer signals. You will own the algorithmic systems that power key delivery experiences, ensuring that orders arrive hot and fresh. Your responsibilities will include building and scaling models that optimize rider dispatch based on food preparation times, as well as owning machine learning systems that communicate network status to consumers.

You will take charge of core delivery performance metrics, such as surge requirements and restaurant ranking adjustments, translating complex delivery challenges into production-ready machine learning and optimization systems. Your role will involve close collaboration with product managers, software engineers, and operations teams, guiding projects from problem framing through to deployment and iteration.

You will also be responsible for mentoring and developing your team, fostering a culture of innovation and continuous improvement. By leveraging your expertise, you will help shape the future of Deliveroo's delivery network, ensuring that it remains fast, reliable, and efficient.

What we offer

At Deliveroo, you will be part of a mission-driven company that values impact, innovation, and growth. We offer a competitive salary and benefits package, along with opportunities for professional development and career advancement. You will work in a collaborative environment where your contributions directly influence the success of our delivery network and enhance customer satisfaction. Join us in transforming the way people shop and eat, and make a meaningful impact in the food delivery industry.