Operations Manager • Mid-Level

Who you are

You have a strong background in operations management, ideally within the payments or financial services sector. You understand the complexities of payment processing and have experience working with various stakeholders, including processors, acquirers, and regulators. Your ability to analyze operational performance and implement improvements is key to your success in this role.

You thrive in a collaborative environment and enjoy working with cross-functional teams to achieve common goals. Your customer-centric approach ensures that you prioritize the needs of merchants while driving operational efficiency. You are adaptable and can navigate the challenges of emerging markets, making you a valuable asset to the dLocal team.

What you'll do

As the Execution & Enablement Manager, you will be responsible for overseeing the operational aspects of dLocal's Payins network. This includes managing relationships with key partners and ensuring that operations run smoothly and efficiently. You will work closely with various teams to optimize costs and improve approval rates, directly impacting the success of merchants.

You will lead the introduction of new payment methods and enhance existing solutions, focusing on reducing costs and latency while accelerating time-to-revenue for merchants. Your role will involve analyzing performance metrics and implementing strategies to boost operational excellence across the network.

What we offer

Joining dLocal means being part of a diverse and dynamic team that values collaboration and innovation. We offer a flexible, remote-first work culture that supports your professional growth and development. You will have access to travel, health, and learning benefits, ensuring that you can thrive both personally and professionally. At dLocal, your contributions will make a tangible impact on the payment landscape in emerging markets.