Technical Account Manager • Mid-Level

Who you are

You have a strong background in technical deployment and project management, ideally with experience in the healthcare sector. You are comfortable conducting audits and adapting products to fit the technical environments of healthcare institutions. Your expertise in API design and interconnectivity allows you to effectively communicate with technical stakeholders and ensure smooth deployments. You thrive in collaborative environments, working closely with sales, operational deployment teams, and software editors to drive successful project outcomes. You are detail-oriented and committed to maintaining high standards of quality and timelines throughout the deployment lifecycle. You understand the importance of user experience and are dedicated to ensuring that the solutions you implement are used effectively by healthcare professionals.

What you'll do

In this role, you will lead the technical aspects of deploying Doctolib's solutions within healthcare establishments. You will conduct audits alongside functional experts to tailor the product to the specific information systems of each institution. You will oversee the technical deployment process, coordinating with technical contacts at healthcare facilities to implement connectors and validate the functionality of interfaces. You will manage multiple projects simultaneously, ensuring quality and adherence to deadlines throughout the entire lifecycle. As a technical expert in interoperability, you will collaborate with the development team to guide API design and propose potential enhancements. You will serve as the primary technical contact for healthcare IT departments, sales teams, and partner editors, ensuring effective communication and support throughout the deployment process. You will also liaise with the dedicated support and monitoring team to address any issues that arise post-deployment.

What we offer

Joining Doctolib means being part of a mission to digitize healthcare in Europe. You will work on one of the most ambitious projects in the sector, contributing to the future of connected health. We offer a collaborative work environment where your contributions will have a direct impact on improving healthcare delivery. You will have opportunities for professional growth and development, working alongside a team of dedicated professionals who are passionate about making a difference in the healthcare landscape.