Customer Operations • Entry-Level

Who you are

You are detail-oriented and committed to executing your responsibilities with timeliness and expert accuracy. As a Title & Curative Associate, you are learning to identify complex files that may require escalation to senior team members, and you are eager to assist junior colleagues with basic workflow responsibilities. You embody the company's values of integrity, collaboration, and a people-first approach, ensuring a delightful customer experience in every interaction.

You thrive in a remote work environment, demonstrating strong communication skills and the ability to work independently while still being a team player. You understand the importance of diversity, equity, and inclusion in creating a positive workplace culture, and you actively contribute to an enjoyable work environment.

What you'll do

In this role, you will be responsible for executing standard workflows on title files, ensuring that all tasks are completed with precision. You will work with both internal and external systems to clear curative matters that may hinder the closing process, proactively addressing customer needs and providing solutions. As you gain experience, you will learn to handle more complex files and contribute to the overall efficiency of the team.

You will collaborate closely with your supervisor and team members to create a supportive and efficient work environment. Your role will involve identifying opportunities for improvement in workflows and contributing to a culture of continuous learning and development within the organization.

What we offer

Doma Technology offers a flexible remote work environment, allowing you to work from anywhere in the United States. You will be part of a company that values calculated risk-taking and encourages personal and professional growth. The organization is committed to providing a supportive atmosphere where you can thrive and develop your skills in the title and curative space. We believe in equal opportunity and value diversity, ensuring that every team member feels respected and valued.