Customer Operations • Lead

Who you are

You are a motivated and experienced individual who excels in fast-paced, physical environments. You have a proven track record of success in a warehouse, retail, or restaurant environment, and you are excited to lead from the front. You are self-motivated, positive, and a team player who works well with others, bringing a great attitude to your work each day. You have high integrity and are committed to delighting customers, ensuring their orders are delivered smoothly. You are physically capable of being on your feet and moving heavy products throughout your shift.

What you'll do

As a Shift Lead at DashMart, you will lead Operations Associates through their shifts, ensuring the team is set up for success to work safely and productively. You will serve as the point of escalation for daily operations, assisting with day-to-day tasks such as receiving products from vendors, placing products in appropriate locations, preparing customer orders, and helping clean and organize work areas. You will monitor supplier deliveries and manage regular cleaning and maintenance schedules to ensure the facility operates efficiently. Additionally, you will contribute ideas to improve operations and enhance the quality of the customer experience.

What we offer

At DoorDash, you will be part of a new team focused on building a unique convenience store experience. You will have the opportunity to lead a team and make a direct impact on customer satisfaction. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives. Join us in delivering household essentials and local restaurant favorites to our customers' doorsteps.