Operations Manager • Lead

Who you are

You are a motivated and experienced individual who excels in fast-paced, physical environments. You are excited to roll up your sleeves and actively engage in day-to-day operations. You take ownership of your assigned shifts, ensuring that warehouse and kitchen processes are executed efficiently and safely. You maintain accountability for inventory, equipment, and other company assets to ensure they are properly handled, stored, and protected from loss or theft. You understand the importance of delighting customers by ensuring that their orders are delivered with high quality and accuracy. You are a natural leader, guiding Operations Associates through their shifts and ensuring the team works safely and productively.

What you'll do

As a Shift Lead at DoorDash, you will be responsible for fulfilling orders in a warehouse environment, maintaining inventory, and, in some locations, preparing food in a light-prep kitchen. You will oversee the daily operations of the DashMart, ensuring that all processes run smoothly and efficiently. You will communicate with customers when issues arise, making sure that Dasher pickups go smoothly. You will lead your team by delegating tasks effectively and ensuring that safety and cleanliness standards are upheld. You will also be involved in training new team members, helping them understand their roles and responsibilities within the DashMart. Your leadership will be crucial in maintaining a high level of service and operational excellence.

What we offer

At DoorDash, we offer a dynamic work environment where you can grow your skills and advance your career. You will have the opportunity to work with a dedicated team that values collaboration and accountability. We encourage you to apply even if your experience doesn't match every requirement. Join us in delivering high-quality service to our customers and making a difference in the local community.