Operations Manager • Lead

Who you are

You have experience in fast-paced, physical environments and are excited to engage in day-to-day operations. As a Shift Lead, you take ownership of your assigned shifts, ensuring that warehouse and kitchen processes run smoothly. You maintain accountability for inventory, equipment, and other company assets, ensuring they are properly handled and protected from loss or theft. You are committed to delighting customers by ensuring their orders are delivered accurately and efficiently, communicating effectively when issues arise, and facilitating smooth Dasher pickups. You possess strong leadership skills, guiding Operations Associates through their shifts to ensure safety and productivity.

What you'll do

In this role, you will be responsible for fulfilling orders in a warehouse environment, maintaining inventory, and preparing food in a light-prep kitchen as needed. You will lead your team by delegating tasks and ensuring that all operations run efficiently. You will also be responsible for training new team members and ensuring that safety and cleanliness standards are upheld. Your role will involve monitoring the quality of orders and addressing any customer concerns promptly. You will work closely with Site Management to ensure that shifts are executed effectively and that all team members are supported in their roles. You will also engage in problem-solving to improve operational processes and enhance customer satisfaction.

What we offer

At DoorDash, we value our team members and offer a supportive work environment. You will have the opportunity to grow within the company and develop your leadership skills. We provide competitive compensation and benefits, along with a dynamic workplace culture that encourages collaboration and innovation. Join us in making a difference in the way customers receive their orders and experience convenience.