About DoorDash USA
Connecting food lovers with local restaurants
Key Highlights
- Public company (NYSE: DASH) with a major IPO in 2020
- Over 450,000 restaurant partners across the U.S. and Canada
- $2.5 billion raised in funding from top investors
- Headquartered in San Francisco, CA with 1001+ employees
DoorDash is a leading local food delivery platform headquartered in San Francisco, CA, connecting food lovers with over 450,000 restaurants across the U.S. and Canada. Since its IPO in 2020, which was one of the largest of the year, DoorDash has raised $2.5 billion in funding and now employs over 1,...
🎁 Benefits
DoorDash offers unlimited paid time off, flexible work-from-home opportunities, comprehensive health insurance, a work-from-home stipend, and company ...
🌟 Culture
DoorDash fosters a competitive culture focused on innovation and transparency, particularly in its fee structures for restaurants. The company emphasi...
Business Operations • Senior
Overview
DoorDash is hiring a Senior Associate for their Dasher & Logistics team to improve delivery quality and operational excellence. You'll work closely with cross-functional teams to optimize the Dasher experience during various operational challenges. This role requires strong analytical skills and a focus on data-driven decision-making.
Job Description
Who you are
You have a strong analytical mindset and are excited about improving operational processes. You thrive in environments where you can dive deep into data and develop strategies that enhance user experiences. Your ability to collaborate with cross-functional teams, including Product, Engineering, and Analytics, allows you to drive impactful changes in logistics operations. You are detail-oriented and enjoy understanding the nuances of the delivery lifecycle, from supply and demand to Dasher retention. You are committed to ensuring that every delivery is completed with speed and accuracy, contributing to a positive experience for consumers, merchants, and Dashers alike.
What you'll do
In this role, you will be integral to building the business strategy for the Live Operations team under the Dasher & Logistics pillar. Your primary focus will be on identifying opportunities to improve delivery quality and operational excellence, especially during challenging conditions such as severe weather or local events. You will analyze metrics related to delivery times, costs, and quality, and develop data-driven decisions to enhance the Dasher experience. By working closely with various teams, you will implement strategies that scale and positively impact logistics operations. You will report directly to a Manager or Senior Manager, ensuring that your insights and analyses contribute to the overall success of the team.
What we offer
At DoorDash, we value our employees and offer a supportive work environment that encourages growth and collaboration. You will have the opportunity to work with a talented team dedicated to improving logistics operations and enhancing user experiences. We provide competitive compensation and benefits, along with opportunities for professional development and career advancement. Join us in making a difference in the delivery industry and shaping the future of logistics.
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