About DoorDash USA
Connecting food lovers with local restaurants
Key Highlights
- Public company (NYSE: DASH) with a major IPO in 2020
- Over 450,000 restaurant partners across the U.S. and Canada
- $2.5 billion raised in funding from top investors
- Headquartered in San Francisco, CA with 1001+ employees
DoorDash is a leading local food delivery platform headquartered in San Francisco, CA, connecting food lovers with over 450,000 restaurants across the U.S. and Canada. Since its IPO in 2020, which was one of the largest of the year, DoorDash has raised $2.5 billion in funding and now employs over 1,...
🎁 Benefits
DoorDash offers unlimited paid time off, flexible work-from-home opportunities, comprehensive health insurance, a work-from-home stipend, and company ...
🌟 Culture
DoorDash fosters a competitive culture focused on innovation and transparency, particularly in its fee structures for restaurants. The company emphasi...
Strategy & Operations • Senior
Overview
DoorDash is hiring a Senior Manager for their Consumer Experience Strategy & Operations team to define and execute in-app experiences across their marketplace. You'll work cross-functionally with various teams to enhance customer engagement. This role requires strong strategic and operational skills.
Job Description
Who you are
You have a proven track record in strategy and operations, with at least 5 years of experience leading teams and driving impactful projects. Your ability to think critically and develop strategies from first principles sets you apart. You thrive in cross-functional environments, collaborating with product, engineering, and marketing teams to deliver exceptional customer experiences.
You are data-driven and analytical, capable of transforming strategies into operational experiments that yield measurable outcomes. Your experience in managing teams, both directly and indirectly, has equipped you with the skills to mentor and guide others effectively. You are excited about leveraging AI-forward solutions to enhance user engagement and improve operational efficiencies.
What you'll do
As a Senior Manager on the Consumer Experience Strategy & Operations team, you will be responsible for defining and executing in-app experiences that resonate with our customers. You will strategize and implement initiatives that enhance customer engagement across our marketplace, ensuring that DoorDash becomes the everyday app for users. Your role will involve high-level strategic planning as well as attention to operational details, ensuring that every aspect of the consumer experience is optimized.
You will lead a team of professionals, fostering a culture of continuous improvement and innovation. Your responsibilities will include developing and executing go-to-market strategies, analyzing operational impacts, and iterating on processes to drive better outcomes. You will collaborate closely with various teams, including product, engineering, and analytics, to ensure alignment and successful execution of initiatives.
What we offer
At DoorDash, we believe in the power of collaboration and innovation. You will have the opportunity to work in a dynamic environment where your contributions directly impact our customers' experiences. We offer competitive compensation and benefits, along with a culture that values diversity and inclusion. Join us in transforming the way customers engage with our platform and making a meaningful impact in the marketplace.
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