Product Manager • Mid-Level

Who you are

You have a strong background in product education or training, with a focus on enhancing user experiences and driving product adoption. Your ability to create engaging and effective training materials is complemented by your enthusiasm for teaching and knowledge transfer. You thrive in collaborative environments and enjoy working with diverse teams to achieve common goals.

You possess excellent communication skills, enabling you to convey complex information in an accessible manner. Your creativity shines through in your training methods, making learning enjoyable and impactful for users. You are adaptable and can tailor your approach based on the audience's needs, ensuring that everyone walks away with valuable insights.

What you'll do

As the Product Education Manager at Entrata, you will be responsible for developing and delivering training programs that onboard new customers and provide ongoing education to existing users. You will collaborate closely with product teams to understand new features and updates, ensuring that your training materials are always current and relevant. Your role will involve creating engaging content that motivates users to fully utilize the platform, fostering a sense of advocacy among customers.

You will also gather feedback from training sessions to continuously improve the educational materials and methods used. By analyzing user engagement and learning outcomes, you will refine your approach to maximize the effectiveness of the training programs. Your contributions will be vital in shaping the overall customer experience and driving the success of Entrata's platform.

What we offer

Entrata provides a dynamic work environment where innovation and collaboration are encouraged. You will have the opportunity to work with a talented team dedicated to transforming the property management industry. The company values transparency and communication, fostering a culture where every team member's voice is heard. As part of a global organization, you will engage with colleagues from various backgrounds and locations, enriching your professional experience.

We offer a hybrid work model, allowing you to balance remote work with in-office collaboration. Entrata is committed to your professional growth, providing resources and support for your development. Join us in our mission to enhance living experiences and make a meaningful impact in the property management sector.