
About Extend
Seamless warranty solutions for merchants and customers
Key Highlights
- $316.4 million raised from PayPal Ventures and SoftBank
- 95% of claims resolved in 90 seconds
- API integrations with Shopify, Magento, and Salesforce Commerce Cloud
- Certified Shopify partner since 2022
Extend is a B2B company based in Rincon Hill, San Francisco, specializing in warranty and protection plan services for both online and offline merchants. With $316.4 million in funding from notable investors like PayPal Ventures and SoftBank, Extend's API-based platform seamlessly integrates with e-...
🎁 Benefits
Employees enjoy unlimited coffee, drinks, and snacks at the office, along with a flexible remote work policy and generous PTO....
🌟 Culture
Extend fosters a customer-centric culture focused on rapid support, resolving 95% of claims in just 90 seconds. The company prioritizes ease of integr...
Skills & Technologies
Overview
Extend is hiring a Senior Analyst for their Fraud Intelligence team to develop analytics engines that detect and prevent fraud. You'll work with cutting-edge technology and collaborate cross-functionally to enhance fraud prevention capabilities. This role requires strong analytical skills and experience in data analysis.
Job Description
Who you are
You have 5+ years of experience in data analysis, particularly in fraud detection or intelligence — you've developed analytics solutions that drive business value and prevent fraud effectively. Your expertise in SQL allows you to manipulate and analyze large datasets, uncovering patterns that inform strategic decisions. You thrive in collaborative environments, working cross-functionally to develop go-to-market strategies based on your insights. You possess strong problem-solving skills and a keen eye for detail, enabling you to identify anomalies and trends in complex data sets. You are passionate about using data to drive smarter decisions and enhance customer satisfaction. You understand the importance of building trust and loyalty among consumers through effective fraud prevention measures.
What you'll do
As a Senior Analyst on the Fraud Intelligence team, you will shape new fraud prevention product features and analytics capabilities from the ground up. You will build and refine analytics engines based on signals and transactions from hundreds of millions of users, working to detect and prevent fraud proactively. Your role will involve collaborating with various teams to develop strategies that enhance the post-purchase experience for retailers and their customers. You will analyze data to uncover insights that drive smarter decisions and unlock business value, ensuring that Extend's solutions remain at the forefront of the industry. You will also have the opportunity to mentor junior analysts, sharing your knowledge and expertise to foster a culture of continuous improvement within the team.
What we offer
Extend provides a competitive salary based on experience, along with full medical, dental, and vision benefits. You will have the opportunity to earn stock in an early-stage startup that is growing quickly. Our generous and flexible paid time off policy allows you to maintain a healthy work-life balance. Additionally, we offer a 401(k) plan with financial guidance from Morgan Stanley, ensuring that you are supported in your financial planning.
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