
About Five9
Empowering extraordinary customer experiences through cloud solutions
Key Highlights
- Public company (NASDAQ: FIVN) with strong market presence
- Over 2,000 customers including Zappos and ADT
- Raised $200M+ in funding to date
- Headquartered in San Ramon, California
Five9 is a leading provider of cloud contact center solutions, headquartered in San Ramon, California. With over 2,000 customers, including major brands like Zappos and ADT, Five9 offers a comprehensive CCaaS platform that integrates AI-driven analytics to enhance customer interactions. The company ...
🎁 Benefits
Five9 offers competitive salaries, stock options, generous PTO policies, and a flexible remote work policy to support work-life balance. Employees als...
🌟 Culture
Five9 fosters a culture focused on innovation and customer success, encouraging employees to leverage data and insights to drive impactful solutions. ...
Skills & Technologies
Overview
Five9 is hiring a DevOps Engineer to enhance customer experience through cloud contact center software. You'll focus on automation and testing using Python frameworks. This role requires 3+ years of experience in engineering roles focused on DevOps.
Job Description
Who you are
You have 3+ years of experience in engineering roles focused on DevOps, where you've developed a strong foundation in automation and testing practices. Your expertise in Python allows you to create and maintain automation frameworks that enhance software quality and efficiency. You thrive in collaborative environments, working closely with development and operations teams to align goals and priorities. Your analytical skills enable you to effectively analyze test results and logs, ensuring that automated processes are efficient and reliable.
You are familiar with Agile methodologies and actively participate in Agile software development initiatives, contributing to sprint planning and iteration testing. Your communication skills allow you to effectively liaise with various departments, ensuring that the Test Automation Group's objectives align with the company's strategic goals. You are committed to fostering an inclusive environment where diverse perspectives are valued, and you believe that a team-first culture drives innovation and success.
What you'll do
As a DevOps Engineer at Five9, you will be responsible for automating the testing of our cloud contact center software using a Python-based automation framework. You will develop new test scripts for end-to-end product testing, ensuring that our software releases meet the highest quality standards. Your role will involve analyzing test results and logs to identify areas for improvement in our automated processes, allowing you to enhance the efficiency of our testing workflows.
You will support and extend our existing automation framework, developing new tools that streamline our testing efforts. Your proactive approach will help detect weak points in our current automated processes, and you will work to eliminate inefficiencies while maintaining control over the effectiveness of our automated flows. You will participate in Agile ceremonies, contributing to the continuous improvement of our automation framework and tools through iterative testing and feedback.
What we offer
At Five9, we offer a dynamic work environment where innovation and collaboration are at the forefront of our mission. You will have the opportunity to work with a diverse team that values inclusivity and encourages you to bring your authentic self to work. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us in our mission to enhance customer experiences through cutting-edge cloud technology.
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