
About Five9
Empowering extraordinary customer experiences through cloud solutions
Key Highlights
- Public company (NASDAQ: FIVN) with strong market presence
- Over 2,000 customers including Zappos and ADT
- Raised $200M+ in funding to date
- Headquartered in San Ramon, California
Five9 is a leading provider of cloud contact center solutions, headquartered in San Ramon, California. With over 2,000 customers, including major brands like Zappos and ADT, Five9 offers a comprehensive CCaaS platform that integrates AI-driven analytics to enhance customer interactions. The company ...
🎁 Benefits
Five9 offers competitive salaries, stock options, generous PTO policies, and a flexible remote work policy to support work-life balance. Employees als...
🌟 Culture
Five9 fosters a culture focused on innovation and customer success, encouraging employees to leverage data and insights to drive impactful solutions. ...
Overview
Five9 is hiring a Senior Backend Engineer to design and develop backend software solutions for their AI initiatives. You'll work with Java and Python to build scalable and reliable systems. This position requires strong expertise in backend architecture and service design.
Job Description
Who you are
You have 5+ years of experience in backend engineering, with a strong focus on building scalable and reliable systems. Your expertise in programming languages such as Java and Python allows you to tackle complex challenges in distributed systems effectively. You are familiar with backend architecture and service design, ensuring that the solutions you create are efficient and maintainable.
You thrive in collaborative environments, working closely with product owners and stakeholders to translate requirements into robust backend services and APIs. Your experience includes mentoring other engineers, driving best practices, and fostering a culture of continuous improvement within your team. You are passionate about exploring emerging technologies and integrating innovative ideas into production.
What you'll do
As a Senior Backend Engineer at Five9, you will be responsible for designing, developing, and maintaining backend software solutions that support the company's AI initiatives. You will focus on building high-performance backend systems that power end-to-end platform capabilities. Your role will involve writing high-quality, efficient code and contributing to core services while following best practices in software development.
You will collaborate with cross-functional teams to ensure that the backend services you develop meet the needs of the business and enhance the customer experience. Your responsibilities will include conducting technical explorations, implementing testing strategies, and documenting your work to ensure clarity and maintainability. You will also play a key role in mentoring junior engineers, helping them grow their skills and understanding of backend engineering principles.
What we offer
At Five9, we celebrate diversity and foster an inclusive environment where all employees can thrive. You will be part of a team that values collaboration and innovation, working together to bring joy to customer experiences. We offer competitive compensation and opportunities for professional growth, ensuring that you can develop your career while making a meaningful impact in the cloud contact center software industry.
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