
About Five9
Empowering extraordinary customer experiences through cloud solutions
Key Highlights
- Public company (NASDAQ: FIVN) with strong market presence
- Over 2,000 customers including Zappos and ADT
- Raised $200M+ in funding to date
- Headquartered in San Ramon, California
Five9 is a leading provider of cloud contact center solutions, headquartered in San Ramon, California. With over 2,000 customers, including major brands like Zappos and ADT, Five9 offers a comprehensive CCaaS platform that integrates AI-driven analytics to enhance customer interactions. The company ...
🎁 Benefits
Five9 offers competitive salaries, stock options, generous PTO policies, and a flexible remote work policy to support work-life balance. Employees als...
🌟 Culture
Five9 fosters a culture focused on innovation and customer success, encouraging employees to leverage data and insights to drive impactful solutions. ...
Skills & Technologies
Overview
Five9 is seeking a Senior Software Architect to design and guide the development of cloud-native, scalable microservices. You'll work with technologies like Kafka, PostgreSQL, and Redis to create resilient backend systems. This role requires deep technical expertise in distributed systems and event-driven architectures.
Job Description
Who you are
You are a highly skilled Software Architect with a strong background in designing and guiding the development of cloud-native applications. With deep technical expertise in distributed systems and event-driven architectures, you understand the importance of scalability, availability, performance, and security in software design. You have experience in architecting end-to-end solutions and are passionate about creating resilient microservices that meet high availability requirements.
You thrive in collaborative environments, working closely with engineering teams to define architecture blueprints and technical standards. Your ability to oversee the development of microservices architectures ensures clean service boundaries and high maintainability. You are also well-versed in adopting message queueing and streaming platforms, such as Kafka and Redis Streams, for event-driven communication and real-time processing.
Your expertise extends to optimizing data storage solutions, including distributed databases like PostgreSQL and Snowflake, to meet the demands of modern applications. You are committed to fostering an inclusive environment and empowering your team to innovate and thrive.
Desirable
Experience with cloud platforms and a strong understanding of microservices architecture will set you apart. Familiarity with various data platforms and a passion for continuous learning in the tech space are also highly valued.
What you'll do
In this role, you will architect end-to-end solutions for cloud-native applications, focusing on scalability and performance. You will design and oversee the development of microservices architectures, ensuring that they are maintainable and efficient. Your responsibilities will include defining and guiding the adoption of message queueing and streaming platforms to facilitate event-driven communication.
You will collaborate with engineering teams to create architecture blueprints and reference implementations that align with technical standards. Your role will also involve optimizing data storage solutions to ensure high availability and scalability, which are critical for the success of our applications.
As a Software Architect at Five9, you will play a critical role in setting the technical direction and architecture strategy for backend systems. You will be instrumental in driving innovation and ensuring that our solutions meet the evolving needs of our customers.
What we offer
At Five9, we celebrate diversity and foster an inclusive environment where all employees can be their authentic selves. We offer a team-first culture that encourages collaboration and innovation. You will have the opportunity to work with cutting-edge technologies and contribute to the development of cloud contact center software that enhances customer experiences worldwide.
We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us in our mission to bring joy to customer experiences and be part of a team that values your contributions.
Interested in this role?
Apply now or save it for later. Get alerts for similar jobs at Five9.
Similar Jobs You Might Like
Based on your interests and this role

Staff Engineer
Celonis is seeking a Staff Engineer to lead the design and architecture of innovative solutions within their Celonis Garage team. You'll work with AI, data, and software engineering to enhance the Celonis platform. This role requires deep expertise in software engineering and integration.

Software Architect
DAZN is hiring a Software Architect to design, develop, and deploy cloud-based applications. You'll work with Node.js and AWS technologies in Hyderabad. This role is full-time and requires expertise in backend development.

Software Architect
DAZN is hiring a Software Architect to lead a team focused on data-driven solutions for their streaming platform. You'll work with cloud architecture and data analysis to enhance user experience. This role requires strong analytical skills and experience in cloud technologies.

Software Architect
360Learning is hiring a Software Architect to lead technical roadmaps and coach engineers on code organization and architecture. You'll work on complex challenges in a high-traffic SaaS environment. This role requires hands-on experience and a focus on clean architecture.

Software Architect
360Learning is hiring a Software Architect to lead technical roadmaps and coach engineers on code organization and architecture. You'll work with technologies like AWS and Docker while focusing on performance scalability and security. This role requires significant experience in software architecture.