Solutions Engineer • Mid-Level

Who you are

You have a strong background in supply chain management and technology integration — you understand how to evaluate client needs and deliver tailored solutions that enhance operational efficiency. Your exceptional communication skills allow you to effectively convey complex technical concepts to diverse audiences, ensuring that clients feel supported and informed throughout the process. You are technically savvy, with experience in integrating systems such as APIs, Warehouse Management Systems (WMS), Electronic Data Interchange (EDI), and Enterprise Resource Planning (ERP). You are committed to helping businesses thrive in an ever-evolving industry, and you enjoy collaborating with cross-functional teams to achieve common goals. You have a proactive approach to problem-solving and are always looking for innovative ways to improve processes and systems. You thrive in a fast-paced environment and are comfortable managing multiple projects simultaneously, ensuring that deadlines are met without compromising quality.

What you'll do

As a Solutions Consultant at Flexport, you will play a pivotal role in optimizing supply chains for our clients. You will evaluate client requirements and design solutions that leverage our technology to meet their needs effectively. Your responsibilities will include integrating complex systems, such as APIs and WMS, to streamline operations and enhance client satisfaction. You will work closely with clients to understand their unique challenges and provide insights that help them navigate the complexities of global trade. You will collaborate with internal teams to ensure that our solutions align with client expectations and deliver measurable results. Your role will also involve conducting training sessions for clients to help them maximize the value of our solutions. You will stay updated on industry trends and best practices, using this knowledge to inform your recommendations and drive continuous improvement. You will be a key point of contact for clients, building strong relationships and ensuring that their needs are met throughout the engagement.

What we offer

At Flexport, we offer a dynamic work environment where innovation is encouraged, and your contributions are valued. You will have the opportunity to work with a talented team dedicated to transforming global trade. We provide competitive compensation and benefits, along with opportunities for professional growth and development. You will be part of a mission-driven company that is making a significant impact on the global supply chain landscape. We encourage you to apply even if your experience doesn't match every requirement — we value diverse perspectives and are committed to building a team that reflects the communities we serve.