Business Operations • Senior

Who you are

You have a strong background in fulfillment operations, ideally with 5+ years of experience in a consulting or operational role within the logistics or e-commerce sector. Your ability to negotiate service agreements and build lasting relationships with clients sets you apart. You possess excellent organizational and time-management skills, allowing you to manage multiple projects effectively while maintaining a keen business acumen. Your enthusiasm for the industry drives you to stay updated on the latest trends and technologies that can benefit your clients.

Desirable

Experience in a fast-paced fulfillment environment is a plus, as is familiarity with e-commerce platforms and logistics technology. You are passionate about providing exceptional support and solutions to clients, ensuring their needs are met with precision and care.

What you'll do

As a Senior Fulfillment Consultant at ShipMonk, you will be responsible for optimizing fulfillment processes for our clients, ensuring they receive the best possible service. You will work closely with our technology team to implement solutions that enhance operational efficiency and improve client satisfaction. Your role will involve analyzing client needs, developing tailored fulfillment strategies, and providing ongoing support to ensure successful implementation. You will also be tasked with training and mentoring junior team members, sharing your expertise to foster a collaborative and knowledgeable team environment.

What we offer

At ShipMonk, we believe in investing in our employees and providing a supportive work environment. You will have access to ongoing professional development opportunities, allowing you to grow your skills and advance your career. We offer competitive compensation packages and a comprehensive benefits program, including health insurance and retirement plans. Join us in our mission to revolutionize fulfillment and make a meaningful impact in the e-commerce space.