Search Engineer • Senior

Who you are

You have 5+ years of experience in search engineering, with a strong background in designing and implementing search and retrieval systems. Your expertise includes machine learning technologies and generative AI applications, allowing you to create innovative solutions that enhance user experiences. You thrive in collaborative environments, working closely with product managers and stakeholders to understand user needs and translate them into technical requirements. Your experience with AI-based technologies, including prompt engineering and model fine-tuning, equips you to optimize performance and quality in ML systems. You are detail-oriented and have a strong focus on reliability, scalability, and low-latency performance in your projects.

Desirable

Experience with Elasticsearch or similar search technologies is a plus, as is familiarity with developing fault-tolerant, high-throughput services. You are comfortable participating in operational excellence initiatives and have a track record of optimizing system performance using established metrics. You are passionate about using technology to drive social change and are excited about the mission of GoFundMe.

What you'll do

As a Senior Search Engineer at GoFundMe, you will lead the design, development, and maintenance of cutting-edge search and retrieval systems. Your role will involve incorporating AI-based technologies to enhance customer-facing experiences and improve the overall quality of our services. You will collaborate with a motivated team to deliver high-impact solutions that meet the needs of our users and the business. You will be responsible for developing robust services that emphasize reliability and scalability, ensuring that our systems can handle high throughput while maintaining low latency. Additionally, you will lead initiatives to optimize the performance of ML and AI-based systems, using new or established metrics to measure success. Your contributions will directly impact the effectiveness of our platform in helping people connect and support each other.

What we offer

At GoFundMe, you will be part of a mission-driven organization that has raised over $40 billion for various causes since 2010. We offer a collaborative work environment where your contributions will make a real difference in the lives of others. You will have the opportunity to work with a talented team of individuals who are dedicated to using technology for good. Our office is located in San Francisco, and we have a hybrid work model that allows for flexibility while maintaining in-office collaboration three times a week. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.